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OCS 2007 Software Update Service error when installing OCSSoftwareUpdateServiceSP.msi RRS feed

  • Question

  • Using the instructions found on pages 12-16 in OCS_UpdateServiceDeploy.doc I verified that steps 1, 2, and 3 were in place on an existing physical server with 8GB RAM that is running W2K2R2 with SP2, .NET Framework 2.0 and 3.0, and Microsoft Office Sharepoint Server 2007 (MOSS 2007) with SP1. When I proceeded with step 4 to install OCSSoftwareUpdateServiceSP.msi I recieved the following error message:

     

    Microsoft Office Communications Server 2007, Software Update Service - SharePoint Component installation requires Microsoft Windows Share Point Services  3.0. Installation can not continue.

     

    Maybe MOSS 2007 is not the same as Windows SharePoint Services 3.0 (WSS 3.0). So then on a newly built virutual server with 1GB RAM I installed W2K2R2 with SP2, .NET Framework 2.0 with SP1 and 3.0.NET Framework, and WSS 3.0 with SP1. I completed steps 1, 2, and 3 on the newly built virtual server. When proceeding with step 4 I recieved the same error message as I did above on the physical server.

     

    Is there some special version of WSS 3.0 that I need to use?

     

    In either instance I am logged into the server with a user account that is a member of Domain Admins and RTCUniversalServerAdmins. Both of these groups are members of the local Administrators group on both member servers.

     

    Now I am stuck and cannot update my LG-Nortel 8540 from beta build 1.0.199 to the latest version. Some help would be appreciated.

    Friday, December 28, 2007 5:26 PM

Answers

  • Hello,

    It looks like this is a 'bug' in the installer: had the same issue and it seems that you can only install on WSS 3.0 RTW and not with SP1 already installed.

    I reinstalled WSS without SP1 and the installation went fine. Now upgrading to SP1. If I run into issues after the upgrade I'll let you know.
    Friday, January 4, 2008 8:58 AM

All replies

  • Hello,

    It looks like this is a 'bug' in the installer: had the same issue and it seems that you can only install on WSS 3.0 RTW and not with SP1 already installed.

    I reinstalled WSS without SP1 and the installation went fine. Now upgrading to SP1. If I run into issues after the upgrade I'll let you know.
    Friday, January 4, 2008 8:58 AM
  • For your interest: I updated to WSS 3.0 SP1 and the phone updates keep working, I just installed the January UCupdate package and it worked fine.

    Tuesday, January 8, 2008 10:11 AM
  •  

    Someone can help me using the cscript ConfigUpdatesServer.vbs. I'm writing all that required and when I push enter appear an ERROR (0xC3EC7942): Invalid values specified for one or more command line arguments, and I don't know how to solve it.
    Wednesday, March 19, 2008 4:11 PM
  • i am having the same issue and no solution. What i got from Microsoft see here:

     

     

    4.       Execute the following command:

    5.       LCSCmd.exe /Web /Role:UpdatesServer /Action:Activate /User:<RTC Component Service Account Name> /Password:<Account Password> /ExternalWebFqdn:<public fqdn of reverse proxy>/RequestHandler/ucdevice.upx /PoolName:<host name of pool>

    An Example of what I ran in my lab:

    LCSCmd.exe /Web /Role:UpdatesServer /Action:Activate /User:rtccomponentservice /Password\\rtc"

     

    ……… and edit the missing attributes

     

     

    WMI Attributes

     

    ExternalUpdatesDownloadURL

    https://<fqdn of revere proxy server>/RequestHandler/ucdevice.upx

    InternalUpdatesDownloadUrl

    https://<fqdn of OCS Pool or SE Server>/RequestHandler/ucdevice.upx

    ExternalUpdatesStoreURL

    https:// <fqdn of reverse proxy server>/sites/ucupdateserver

    InternalUpdatesStoreURL

    http://<hostname or FQDN of WSS Server>/sites/ucupdateserver

    MgmtConsoleURL

    https:// <fqdn of OCS Pool or SE Server>/MgmtConsole

     

    Examples

     

    ExternalUpdatesDownloadURL

    https://sip.nwtraders.com/RequestHandler/ucdevice.upx

    InternalUpdatesDownloadUrl

    https://ocs-se.nwtraders.com/RequestHandler/ucdevice.upx

    ExternalUpdatesStoreURL

    https://sip.nwtraders.com/sites/ucupdateserver

    InternalUpdatesStoreURL

    http://ocs-sus/sites/ucupdateserver

    MgmtConsoleURL

    https://ocs-se.nwtraders.com/MgmtConsole

    Wednesday, December 3, 2008 7:25 AM