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Apparently not genuine Win7 RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-4CF6P-RF3J3-BV9HJ
    Windows Product Key Hash: +kgrk1IG4PYLGnS2/NVjQDQOeDs=
    Windows Product ID: 00371-222-6743143-86103
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {AC325A3B-7B64-4BDA-88FE-DE707456E702}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AC325A3B-7B64-4BDA-88FE-DE707456E702}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BV9HJ</PKey><PID>00371-222-6743143-86103</PID><PIDType>5</PIDType><SID>S-1-5-21-1880938218-1549401744-4217529715</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M61PME-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20080307000000.000000+000</Date></BIOS><HWID>60E13A07018400F8</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-222-674314-00-5129-7601.0000-1692014
    Installation ID: 000616878761757554495101694332989951165314071231945450
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BV9HJ
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 17/09/2014 6:27:07 p.m.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: PASS
    Event Time Stamp: 9:17:2014 18:26
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAgACAAAAAQABAAEAJJT4dE402jAWt5IAUtC8T96IEFliPegytOHI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GBT   NVDAACPI
      FACP GBT   NVDAACPI
      HPET GBT   NVDAACPI
      MCFG GBT   NVDAACPI
      SSDT PTLTD POWERNOW

    ----------------------------------

    I installed a trial version, then bought a key, it activated OK, passed WGA after activation, and now it claims that it is not genuine.
    I did this around the beginning of July - now mid-September. approx 75 days.

    Tried to resolve with G.Chrome, result "The validation process cannot continue because your web browser may not be configured to run the required script."
    ran the legitcheck.hta, result "The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine."
    Clicked 'contact support', ran the MGA diagnostic and copied report as above.
    Tried to visit the MS support page as directed and kept getting script error "PDF undefined" line 545 char 9

    Got to a MS support page eventually, selected my product, got another script error PDF undefined line 6080 char 9
    and "An unexpected error has occurred. The service you requested is currently not available. We are working to resolve this problem. Please check back in a few minutes or call Microsoft Customer Service if this is an urgent matter." Every time.

    Have I been 'had' or is it an actual problem with the WGA system?



    Wednesday, September 17, 2014 7:04 AM

Answers

  • The -222- portion of your Product Key indicates that it is a Not-For-Resale MSDN version.  

    In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  When those keys are leaked and "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

    For more information see the following thread:

    http://social.microsoft.com/Forums/en-US/a2444f34-0aff-4f29-a8ac-67e28b0c0285/blocked-product-keys?forum=genuinewindows7

    If you are not an MSDN subscriber, you will need to purchase a genuine copy of Windows 7, reformat and reinstall.  Be sure to backup your data first.  If this is the case, contact the seller and demand an immediate refund.  Do NOT accept an offer of an alternate key!

    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, September 17, 2014 2:08 PM