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  • Hi ppl!

    Erm, I don't know how to say this but....I can't seem to download updates to my computer. I was able to tho, a couple weeks ago, but now I get a stupid error:

    "Genuine Windows Validation
    To get updates, you must first validate your Windows software. Validation assures that you are using an authentic and fully licensed copy of Windows."

    And then I clicked ok, and it asked me to purchase a real copy of Windows. Below is my system Diagnostic report:

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-X7W2W-7R3XT-DVRPQ
    Windows Product Key Hash: FJ394wPNhWbU5cGyY+krGQmGt7E=
    Windows Product ID: 55274-640-5150253-23742
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: 4DH6CG6
    ID: 797dbffa-e8d0-4f8d-b5ac-925a265bbca6
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    Cache refresh Interval: N/A
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: No
    Version: N/A
    Signatue Type: N/A

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>797dbffa-e8d0-4f8d-b5ac-925a265bbca6</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-DVRPQ</PKey><PID>55274-640-5150253-23742</PID><PIDType>1</PIDType><SID>S-1-5-21-1229272821-1060284298-682003330</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1017.004</Version><SMBIOSVersion major="2" minor="3"/><Date>20040722000000.000000+000</Date></BIOS><HWID>E0313B3701846E52</HWID><UserLCID>040E</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57217</Pid></Product></Products></Office></Software></GenuineResults> 

    Any suggestions?

     

     

     

     

     

     

     

     

    Saturday, August 19, 2006 10:27 PM

Answers

  • Padawan,

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 7), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    If you search the forum, you will note that you are the sixth poster reporting with that Volume Licensing Key:

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your installation of Office 2003 Pro is also nongenuine (Office status=114 means nongenuine).  If this comes as a surprise to you, please return to the place you purchased Office and demand a refund or the genuine software that you paid good money for.

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Saturday, August 19, 2006 10:42 PM