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bad soft ware RRS feed

  • Question

  • i have reither incompatible soft ware or counter fiet I an not able to find out what it is

    Friday, November 2, 2007 11:40 PM

Answers

  • Hello harrypat1,

     

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     


    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2359871&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, November 9, 2007 8:37 PM