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CRM 2011 and Tasks that have been archived by Outlook/Exchange RRS feed

  • Question

  • Hi,

    We've recently setup Personal Archives in our Exchange 2010 environment, and it has archived tasks that were related to CRM 2011 Activities. (Task archiving has now been disabled).

    These tasks are now no longer visible in CRM, even after the tasks have been moved back to the users Tasks folder in their mailbox.

    Is there anyway to "re-link" the "Regarding" field of the task back in CRM?

    Any advice appreciated.

    Cheers,

    Michael.

    Thursday, August 7, 2014 2:01 AM

All replies

  • Are you sure the Tasks are not simply disabled in CRM?  Have you checked closed Tasks?

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    Thursday, August 7, 2014 3:32 PM