How to add item/entity to a queue dynamics crm 2011 using SOAP endpoint

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  The SOAP request would look like this:

  <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
    <s:Body>
      <Execute xmlns="http://schemas.microsoft.com/xrm/2011/Contracts/Services" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
        <request i:type="b:AddToQueueRequest" xmlns:a="http://schemas.microsoft.com/xrm/2011/Contracts" xmlns:b="http://schemas.microsoft.com/crm/2011/Contracts">
          <a:Parameters xmlns:c="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
            <a:KeyValuePairOfstringanyType>
              <c:key>Target</c:key>
              <c:value i:type="a:EntityReference">
                <a:Id>3b5e1b86-8ef8-e211-864b-b4b52f567d08</a:Id>
                <a:LogicalName>incident</a:LogicalName>
                <a:Name i:nil="true" />
              </c:value>
            </a:KeyValuePairOfstringanyType>
            <a:KeyValuePairOfstringanyType>
              <c:key>DestinationQueueId</c:key>
              <c:value i:type="d:guid" xmlns:d="http://schemas.microsoft.com/2003/10/Serialization/">23a055f7-c8e7-e211-8a28-b4b52f567d08</c:value>
            </a:KeyValuePairOfstringanyType>
          </a:Parameters>
          <a:RequestId i:nil="true" />
          <a:RequestName>AddToQueue</a:RequestName>
        </request>
      </Execute>
    </s:Body>
  </s:Envelope>

  
  

  ---

  Jason Lattimer
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  • Proposed as answer by JLattimerMVP, Moderator Friday, September 20, 2013 2:52 PM
  • Marked as answer by GiveItAShot Monday, September 23, 2013 7:00 AM

  Friday, September 20, 2013 2:52 PM

  Moderator