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Suck in start up screen as of new new genuine software. RRS feed

  • Question

  • Ever since this new software came out i cannot get to my my home screen. It displays a windows is starting screen with the bottom right hand corner a add for Microsoft software saying i may not be safe and my software may be counterfeit. If any one knows my problem or how i can respond please reply
    Saturday, August 15, 2009 7:10 PM

Answers

All replies

  • Hello GuyDough,

    Try Safe Mode?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, August 17, 2009 2:43 PM
  • Hello GuyDough,

      If you are unable to login to XP and you believe it's related to a Non-genuine issue, I recommend creating a (no cost) WGA support request at http://go.microsoft.com/fwlink/?linkid=52029

    Thank you,
    Darin MS
    Monday, August 17, 2009 4:54 PM