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big mess up on password/activation of live one care RRS feed

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    Please I need help! I have a Live one account. Had to uninstall live one then reinstall it. Went to sign in and forgot password and user id. Microsoft sent me new password but now...The window used to enter the password will not allow me to enter my new user id (had to get new e-mail account also) Need to get back to my original account so that this softwear will not expire. I CANNOT find a number or chat for help because now my password and user id has changed so now they wont let me sign in without this information. ...Its a vicious circle that I cant get out of. And yes I am stupid.

    Thank you

    Monday, April 21, 2008 8:45 PM

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