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Ok now the problem i am having is that i installed Windows Live OneCare on my laptop then i uninstalled it now im trying to reinstall, so i'm getting error 0029-80070643 (laptop is windows vista).

Thank you very much if you can help me.

Wednesday, January 9, 2008 10:07 PM

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There should also be another error before the 0029 error, which is simply a message about the backout of the install process.

You may be able to resolve this easily by using the cleanup tool -- http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

If you can provide the other error code, we may have more suggestions.

You can also contact support, if desired -

How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

-steve

Thursday, January 10, 2008 1:44 AM

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There should also be another error before the 0029 error, which is simply a message about the backout of the install process.

You may be able to resolve this easily by using the cleanup tool -- http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

If you can provide the other error code, we may have more suggestions.

You can also contact support, if desired -

How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

-steve

Thursday, January 10, 2008 1:44 AM

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thank you so much problem solved

Friday, January 11, 2008 1:49 AM
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What was the solution and the other error, may I ask?

-steve

Friday, January 11, 2008 12:33 PM

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