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Windows 7 not genuine RRS feed

  • Question

  • Purchased Lenovo ThinkCentre from MicroCenter with Windows 7 Professional in August of 2011, 3 months ago.  The machine and software was registered shortly after purchase. Recently began receiving not genuine message.  What happened?  How do I fix?
    Monday, December 5, 2011 2:36 AM

Answers

  • 1. Download Microsoft's MGADiag.exe & save it to your desktop.

    2. Run it & click the continue button. Wait a few seconds.

    3. Then click the copy button. Ignore any error messages you may get.

    4. Right click and paste the full report given into a new reply in this thread only.

    • Marked as answer by Darin Smith MS Saturday, December 10, 2011 2:32 AM
    Monday, December 5, 2011 3:36 AM
  • "Lancgw" wrote in message news:3232f28f-d26e-44a6-861b-1e42913c1743...
    Purchased Lenovo ThinkCentre from MicroCenter with Windows 7 Professional in August of 2011, 3 months ago.  The machine and software was registered shortly after purchase. Recently began receiving not genuine message.  What happened?  How do I fix?
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Saturday, December 10, 2011 2:32 AM
    Monday, December 5, 2011 9:37 AM
    Moderator

All replies

  • 1. Download Microsoft's MGADiag.exe & save it to your desktop.

    2. Run it & click the continue button. Wait a few seconds.

    3. Then click the copy button. Ignore any error messages you may get.

    4. Right click and paste the full report given into a new reply in this thread only.

    • Marked as answer by Darin Smith MS Saturday, December 10, 2011 2:32 AM
    Monday, December 5, 2011 3:36 AM
  • "Lancgw" wrote in message news:3232f28f-d26e-44a6-861b-1e42913c1743...
    Purchased Lenovo ThinkCentre from MicroCenter with Windows 7 Professional in August of 2011, 3 months ago.  The machine and software was registered shortly after purchase. Recently began receiving not genuine message.  What happened?  How do I fix?
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Saturday, December 10, 2011 2:32 AM
    Monday, December 5, 2011 9:37 AM
    Moderator
  • I purchased an HP laptop with Win 7 64-bit. Now, suddenly not valid. Below is the copy from the MGAD tool.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE22

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {0DB1AB7F-5C8B-4DC6-8900-A565A002BBAF}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\clayton\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0DB1AB7F-5C8B-4DC6-8900-A565A002BBAF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1639329360-543593263-1186262966</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 17 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1B</Version><SMBIOSVersion major="2" minor="6"/><Date>20101103000000.000000+000</Date></BIOS><HWID>5D103A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3492010

    Installation ID: 003266599026773153772382503836750105985291047701278014

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3Q6C9

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 12/8/2011 7:03:22 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE22

    HrOnline: N/A

    HealthStatus: 0x0000000000000800

    Event Time Stamp: 12:8:2011 05:59

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAIAAQABAAEAAQACAAAABAABAAEAonaWKtIHqKQwpWApyJUycWI9jETW7erkCjhGnXZW

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HPQOEM SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      WDAT HPQOEM SLIC-MPC

      ASF! HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      ASPT HPQOEM SLIC-MPC

      SSDT PmRef CpuPm

     

     

     

    Thursday, December 8, 2011 12:07 PM
  • "Clayton P. Kign" wrote in message news:3d88323f-790d-47fe-b04b-7b5cc866caa5...

    I purchased an HP laptop with Win 7 64-bit. Now, suddenly not valid. Below is the copy from the MGAD tool.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE22

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     

     

    Please repost your report in your own NEW thread – this helps avoid confusion for all.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 8, 2011 12:33 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.
    Darin MS
    Saturday, December 10, 2011 2:32 AM