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Set regarding does not give possibility to choose anything RRS feed

  • Question

  • Set regarding when tracking mails allows to choose between different entities. 

    But one of our colleagues does not get this choice. He can only choose between different account views, but the field where he can choose entities is not shown in his mask. His settings are the same as many others', so we struggle to find out why it is like this. It is really a problem as lead and opportunity then are not possible to choose for him.

    I hope someone knows how to change this.

    Friday, May 9, 2014 11:45 AM

All replies

  • A collegaue of mine had the same problem a couple of weeks ago.

    Open the client diagnose program and refresh the client installation.

    It should work.


    Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

    • Proposed as answer by RuneDaub Friday, May 9, 2014 3:36 PM
    Friday, May 9, 2014 3:35 PM