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  • I have a pc that is infected with the DHL - excel set of malware. I have disconnected it after approximatly 30 minutes online. My Questions are: Was my sensitive information already gathered and sent? If I delete the information in safe mode did the malware collect it and hide it so it can be sent when I do connect to do this scan? What if I change the file extentions? I have tried downloading and running AVG antivirus but it became infected and my pc shut down. When I run the scan in safe mode it only scans command lines, alot of files come up as locked, not scanned. It did find some files that it quarntined but when I start up the pc the problem is still there. What else can I do? How can I download this scan to a disk and run it from that?
    Friday, November 12, 2010 1:58 AM

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    If  you are not using Windows Live OneCare, you are off topic for this forum. This is not a general forum for viruses, spyware, or Windows Help. For help with spyware issues, you may want to try the forums here:  www.bleepingcomputer.com or http://aumha.net/

    For help with virus removal, contact the maker of your Antivirus program.

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Friday, November 12, 2010 2:34 AM
    Moderator