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After 2 years Diagnostic Report says this is Evaluation Copy RRS feed

  • Question

  • After some re-run of the Diagnostic tool I got the report that others were getting and I have pasted it below.

    I purchased the Samsung laptop from Best Buy in Shanghai two years ago and recently got a message in the corner:

    Windows Vista (TM)

    Evaluation copy. Build 6002

    It has a few Chinese hic-cups so more than a year ago I upgraded from Home Basic to Home Premium via the internet.  I cannot find the purchase online now, it was pre-Microsoft Store in something called a Lock-box or something.  Too long ago to remember exactly.

    I now have 5 days before the crash; the first warning message said I had 8 days left. Now I have 5.

    I am working in Angola now so my download possibilities are limited. I tried buying another upgrade from Microsoft Store but all it gave me was an error code over and over: Something is wrong with your address or credit card number. Please verify.  Nothing was wrong and I tried different cards, always the same message.

    I tried downloading an upgrade using a VPN in the US, but it did not work either, same error message.

    How can I fix this?

    If this is some sort of Evaluation Copy, or if the easy way out of this is to buy another license and just change the key I can do that. I really really don't want to have to format and reinstall a new clean copy.

                    --Michael Maggi

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-PRTT7-HVDWW-DCXVT
    Windows Product Key Hash: dCJXTPdadyMMfyr0UKlyMrRrKjA=
    Windows Product ID: 89578-OEM-7332157-00107
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {5EE3250F-31BA-443F-AC4E-752175F6D0FE}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2beta.081017-1605
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 101 Not Activated
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_B4D0AA8B

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5EE3250F-31BA-443F-AC4E-752175F6D0FE}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DCXVT</PKey><PID>89578-OEM-7332157-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-3123258014-3715985208-332035156</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>SR700</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>08SR</Version><SMBIOSVersion major="2" minor="4"/><Date>20080716000000.000000+000</Date></BIOS><HWID>58333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Central Africa Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>6838AB3B5A5470C</Val><Hash>Ue0tPuPN/m5FHG5xhcvzN5BgX9M=</Hash><Pid>81605-902-6320836-65733</Pid><PidType>1</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>74BE20E4ABA1F10</Val><Hash>crPF5XPe9SQrXIsUjL828JL7um0=</Hash><Pid>81610-904-8832491-62641</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>8F840669C28571C</Val><Hash>tqdbBZyaQ8m2lGliS+uWj5QfYus=</Hash><Pid>81602-910-5317847-68937</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.16497
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500107-02-2052-6000.0000-1792008
    Installation ID: 016942117992802233336654372224762963493431438351363223
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: DCXVT
    License Status: Licensed
    Evaluation End Date: 6/2/2010 12:59:59 AM

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAQACAAAABAABAAEAJJQONFJ7RFv8kJoB5lTy9C3i7tWD/Epdbg2sVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   CRESTLNE
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      TCPA   Intel    CRESTLN
      TMOR   PTLTD          
      APIC   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      SLIC   SECCSD  LH43STAR
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

     

    Sunday, March 28, 2010 3:28 PM

Answers

  • Hello mmaggi,

    This is not a Non-Genuine message.

    "Build lab: 6002.lh_sp2beta.081017-1605"

     Your Vista currently has the Beta of Service Pack 2 installed. All beta software expires.  The message you are seeing is telling you that you need to Uninstall the Service Pack 2 Beta and install the Release version of Service Pack 2.

     If you need further assistance with uninstalling the Service Pack 2 Beta, please see the Service Pack support page http://support.microsoft.com/ph/11732#tab1

    Thank you,


    Darin MS
    Monday, March 29, 2010 9:53 PM

All replies

  • Hello mmaggi,

    This is not a Non-Genuine message.

    "Build lab: 6002.lh_sp2beta.081017-1605"

     Your Vista currently has the Beta of Service Pack 2 installed. All beta software expires.  The message you are seeing is telling you that you need to Uninstall the Service Pack 2 Beta and install the Release version of Service Pack 2.

     If you need further assistance with uninstalling the Service Pack 2 Beta, please see the Service Pack support page http://support.microsoft.com/ph/11732#tab1

    Thank you,


    Darin MS
    Monday, March 29, 2010 9:53 PM
  • FIXED!  Total success.

    I uninstalled the hotfix for the SP2-Beta and then uninstalled the SP-2Beta.  I had forgot about it and the Evaluation Copy alart did not mention it was the SP2 beta that was expiring.  My Windows Update started to work again and in two days made 62 updates and completely solved the problem and got everything tuned-up.

    Thanks!

    Thursday, April 1, 2010 6:03 AM