none
MSDN Version of Windows XP will not validate RRS feed

  • Question

  • We have an MSDN subscription and the computer is a development box.  We have previously validated Windows on this machine.  Why we have to continue to re-validate just doesn't make sense.  The problem is that now, for some reason, the validate fails.  How do we fix this so validation can occur on our development box?
    Monday, March 5, 2007 3:19 PM

Answers

  • Hi Oopdeveloper,

    In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

     

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Monday, March 5, 2007 11:17 PM

All replies

  • Hi Oopdeveloper,

    In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

     

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

    Monday, March 5, 2007 11:17 PM
  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-P3J32-WB6MT-93JDR
    Windows Product Key Hash: iptX4L/RZVB4iA7ohuWAqanyVmY=
    Windows Product ID: 55274-644-1627813-23951
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 559dbd06-c76a-4475-ac30-59e7afe19592
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_7E90FEE8-169-80004005_B4D0AA8B-513-80004005_77F760FE-150-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>559dbd06-c76a-4475-ac30-59e7afe19592</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-93JDR</PKey><PID>55274-644-1627813-23951</PID><PIDType>1</PIDType><SID>S-1-5-21-448539723-1532298954-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040525000000.000000+000</Date></BIOS><HWID>C106320F01848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9A6D5139E3C02A4</Val><Hash>qLeEUV9Kz4pB22OQIx3zHPr3SKA=</Hash><Pid>72079-338-4400105-55403</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

    The machine is running Windows XP with SP2 from our MSDN subscription, thus there is no COA...

    Thursday, March 8, 2007 4:07 PM
  • Hi Oopdeveloper,

      There seems to be a disconnect between what you are saying and what we are seeing in the Diagnostic Report,

    1) On line 8, it says "Windows License Type: Volume", but Windows XP from an MSDN Subscription are  "Retail".

    2) On line 1, it says "Validation Status: Blocked VLK" I have checked the Product ID and it is coming up as a "KeyGen" which means this key was not created by Microsoft, but by an application that creates Keys that act like a valid key, but when checked are not true Microsoft Created keys.

    3) If you search the forum for the last 15 digits of the Product Key listed on your Diagnostic Report, you will see that a number of other people are using this key.

    My suggestion is to logon to your MSDN Subscription and go to the Product key page and compare the product key listed there for Windows XP Pro with the last 15 digits of the Product Key listed on your Diagnostic Report.

    If they are different, then you should reinstall using the key listed on your MSDN Subscription Product Key page.

    If they are the same, contact your local MSDN Subscription Service Center and request that they investigate the key.
     
    Thank you,
    Darin Smith
    WGA Forum Program Manager


    ------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    ------------------------------------------

    Thursday, March 8, 2007 9:39 PM
  • Is there some way to do an re-install without having to completely reinstall all the application and configuration?  If not, is it possible to simply change the key to solve the problem?

    Thanks again

    Thursday, March 8, 2007 9:56 PM
  • Hi Oopdeveloper,

      Yes, I'm sorry, I should have told you about the Product Key Update tool in my original post. My mistake.

     The Tool and directions can be found here: http://www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx

    Note: if the tool returns any errors during the switch, run the Diagnostic Report again and check the Product Key  to see it the tool did, in fact, switch the key even though it returned an error. If the key did not get switched, your only option after that is a clean install.

    Thank you,
    Darin Smith
    WGA Forum Program Manager


    ------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    ------------------------------------------

    Friday, March 9, 2007 12:16 AM
  • Hello again...

    We were successful in updating the product key.  When we went back to the Microsoft Update site, it asked to perform authentication.  Using the Windows Geniune Authentication Tool, authentication failed.  We proceeded to use the alternate method which did succeed.  Upon returning to the Microsoft Update site, it once again asked for authentication.  Seems like we are in some kind of circular loop.  We ran the diagnostic tool again and here is the output:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-8GGJR-FJPHQ-TKQJ3
    Windows Product Key Hash: 9cwAl5ZHCvTShVmyseVvdQu4ic0=
    Windows Product ID: 55274-338-2089135-22940
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 559dbd06-c76a-4475-ac30-59e7afe19592
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_7E90FEE8-169-80004005_B4D0AA8B-513-80004005_77F760FE-150-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>559dbd06-c76a-4475-ac30-59e7afe19592</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-TKQJ3</PKey><PID>55274-338-2089135-22940</PID><PIDType>5</PIDType><SID>S-1-5-21-448539723-1532298954-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040525000000.000000+000</Date></BIOS><HWID>C106320F01848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9A6D5139E3C02A4</Val><Hash>qLeEUV9Kz4pB22OQIx3zHPr3SKA=</Hash><Pid>72079-338-4400105-55403</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

    Friday, March 9, 2007 9:02 PM