Unified Service Desk - Wpf Customer Search Control RRS feed

  • Question

  • Hi Techies,

    I am in need of developing wpf customer search control in unified service desk. I have created a project from USD templates. 

    I did not find any method which will connect to CRM and retrieve data. 

    And also i am not sure how to open a Session for each customer . Can some body please guide me on this.

    Thanks in advance

    Sreeni Pavalla

    Thursday, December 18, 2014 5:46 AM

All replies

  • Hi

    You can follow some thing like the same we used to follow in CCA.

    Crate a Hosted control with a simple button (SEARCH),

    Use simple WPF window with the required Search UI,

    After selecting required customer in Search Results, Start the session using desktopAccess.OpenSession(). Create a DynamicsCustomerRecord object and pass as parameter to the OpenSession Method...

    It should start the session and load all the session based hosted controls.

    Thank you


    Imposible it self is having Posible.. Dont leave it until you get it..

    Monday, December 22, 2014 9:15 PM