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Lost Disk RRS feed

  • Question

  •  Hello, I have recently decided to switch out hard drives for my laptop, to get more space, and I went to find the disks that came with my laptop, presumely the disk that contains my OEM, or recovery CD for Vista, but it appears it has been lost. Does anyone know how I could copies of these disks, or do I need to make them, and if so, how? Also my case for my Microsoft office was in the missing box, so I want to get a copy of the recovery disk for that, but I don't have my key, but my sister has a product key for hers, can I use that key to get a recovery cd and use it myself? Also very sorry if this is in the wrong place, I couldnt find the correct place to post this.
    Thursday, January 15, 2009 4:25 AM

Answers

  • Hi Darkddmaster,
    In order to get replacement disks for your OEM-version of Vista, you will needto contact the company who manufacturered your laptop (i.e. if it is a Dell laptop, you should contact Dell Support). The same with your Microsoft Office disks, if Office came pre-installed. If you have a retail version of Office, you can find information on replacement discs here: http://support.microsoft.com/kb/326246/en-gb. You will need to re-use your existing product key (that is what makes your installation unique) or replace it. For more information please see the following knowledge base article: http://support.microsoft.com/default.aspx?scid=kb;en-us;823570.

    Regards,
    Jenifer
    • Marked as answer by JeniferA Thursday, January 15, 2009 5:32 PM
    Thursday, January 15, 2009 5:31 PM