locked
How to fix Workflow stuck in waiting status issue in crm 2011. RRS feed

  • Question

  • Hi All

    How to fix OOB Workflow stuck in waiting status issue in crm 2011?

    Thanks in advance

    Tuesday, February 16, 2016 7:12 AM

All replies

  • Hi,

    Please refer below blogs.

    http://tipsntricksfordyncrm.blogspot.dk/2013/12/deleting-workflows-in-status-waiting.html

    http://www.crmcodex.com/2011/05/removing-mass-waiting-workflows/

    Hope this helps,


    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Thanks and Regards, Mohammad Yusuf Ansari http://microxrm.blogspot.in

    Tuesday, February 16, 2016 7:31 AM
  • First of all you need to know why the workflow is in a Waiting state. There are 2 main reasons for this:

    1. It has met a Wait condition. If you expect the Wait condition will be met in the future, then you should leave the workflow. If, however, you know that the condition will never be met, then you can cancel and delete it
    2. An error in a step. You should see an error message which will give more information. If you can resolve the error, then normally you can Resume the workflow, but if you can't resolve the error, then again cancel and delete the workflow

    The previous post gives options for how to cancel and delete workflows


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Tuesday, February 16, 2016 8:18 AM
    Moderator