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How do I migrate all outlook mail folders from user's old workstation to their new workstation? RRS feed

  • Question

  • I am trying to retrieve 2 subfolders that are in user's clients mailbox folder in outlook. User recently moved from one computer to a newer one.  Previous pc was a windows XP 32 bit using outlook 2007.  Her new PC is a Windows 7/32-bit with Outlook 2010.  When I last worked with her on this, I was able to retrieve all her clients inbox from the old computer to the new one.  Everything went though except 2 folders named Exagen Diagnostics and Digital Vault.    I looked over at her user rights on old computer and changed permissions to none just like the rest of the folders that she can see.  I could still not migrate the 2 folders to her new outlook.  her mailbox folder called clients is a share folders that other users can access in the network through their outlook.   Does anyone have any suggestions?

    Tuesday, November 22, 2011 3:48 PM