Money fails to convert data RRS feed

  • Question

  • Just installed MS Money Plus Deluxe Sunset version

    I have copied to my desktop my only money v8 data file.

    On launching version 17 money detects that I have the old data file and starts to convert it but then a message pop up saying money has stopped working.

    the report in event viewer is shown below

    we are running windows 8

    Faulting application name: MSMoney.EXE, version:, time stamp: 0x4b7c9809

    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988950

    Exception code: 0xc06d007e

    Fault offset: 0x00014b32

    Faulting process ID: 0xeb0

    Faulting application start time: 0x01cf0758cd85240a

    Faulting application path: C:\Program Files (x86)\Microsoft Money Plus\MNYCoreFiles\MSMoney.EXE

    Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll

    Report ID: 1c2f863c-734c-11e3-be7f-001e33f2a012

    Faulting package full name:

    Faulting package-relative application ID:

    Hope you are able to assist me

    Many thanks

    Thanks in Advance

    Thursday, January 2, 2014 1:35 AM

All replies

  • Try applying the patch discussed in the first thread in this forum. It may not help, but it seems worth a try. It is what we have.

    If that fails, perhaps you could try converting on a computer running a 32-bit version of Windows.

    Thursday, January 2, 2014 3:30 AM