Lately for the past week I have been getting either a notice (Optional update delivery is not working. You may be a victim of software counterfeiting..) or a note on my wallpaper desktop that says "Windows Build 7600 This copy of Windows is not genuine"
I bought this acer laptop which came with Windows Vista. When Windows 7 came out I upgraded to Windows 7 Home Premium. I've been getting the Optional Update delivery is not working notice on an average of almost 1 per day for the last 6 days. Whenever I
follow the link to validate and whatnot it processes and says something of the sort that the Windows is genuine and then also mentions Windows Security Essentials. The problem is that I seem to keep getting this notice even though I've gone through that process
3 times now.
I'm hoping that I don't have to reformat my laptop because I have no idea what is the problem and when I look around I don't seem to have the same problem/solution as others. I've looked at the services.msc to see if the sppsvc is set to Automatic (Delayed
start) and if sppnotify is set to Manual, and they are.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2PMKC-MY98K-KB6JK
Windows Product Key Hash: Dn4bEvc8ErY94M05kAVBej2NH9I=
Windows Product ID: 00359-032-0409564-85649
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {B16CA761-CE84-4E6E-8522-8564F6C1AA0C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B16CA761-CE84-4E6E-8522-8564F6C1AA0C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KB6JK</PKey><PID>00359-032-0409564-85649</PID><PIDType>5</PIDType><SID>S-1-5-21-1918486735-1525626556-4103840859</SID><SYSTEM><Manufacturer>Acer
</Manufacturer><Model>Extensa 5630 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.30
</Version><SMBIOSVersion major="2" minor="5"/><Date>20090319000000.000000+000</Date></BIOS><HWID>38B93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product
GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17245</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-032-040956-01-1033-7600.0000-3112009
Installation ID: 006284109966191882963120742773437944215436413713224324
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KB6JK
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 1/22/2011 11:31:29 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:22:2011 09:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAgABAAAAAgABAAEAeqheYIoHxGJ6fwBThgfkNoBBsJxKzKB1jjkqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC PTLTD
APIC
FACP INTEL
CRESTLNE
HPET INTEL
CRESTLNE
BOOT PTLTD
$SBFTBL$
MCFG INTEL
CRESTLNE
SLIC ACRSYS
ACRPRDCT
ASF! OEMID
OEMTBL
SSDT BrtRef
DD01BRT
SSDT BrtRef
DD01BRT
