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Windows activation error RRS feed

  • Question

  • I am using HP 4420s.I have bought windows 7 basic.I have already installed Windows on my system for several times (5 times to be precise).Every time i installed, i have registered online and activated the product.I have also installed Service pack 3 of windows 7.But when i recently installed Win7, after formattiing my system completely, it throwed me a message stating the windows software installed is a counterfeit. I tried in different ways.But coouldn't make it.Can somebody please help me out to resolve this issue please....i just love original Software.........i don't want to loose it..please help me out some body..............

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FDMJF-BFPMW-K6X3K
    Windows Product Key Hash: uLbSPw8bhbwQ59boHhuCBpjG7bs=
    Windows Product ID: 00346-OEM-8934461-03709
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.002
    ID: {1654F29A-F669-4E87-B473-A6A52821E83F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1654F29A-F669-4E87-B473-A6A52821E83F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K6X3K</PKey><PID>00346-OEM-8934461-03709</PID><PIDType>3</PIDType><SID>S-1-5-21-2955309401-2173337494-1653193016</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 4420s</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68AHH Ver. F.0D</Version><SMBIOSVersion major="2" minor="6"/><Date>20101207000000.000000+000</Date></BIOS><HWID>98BB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomeBasic edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 774d5df6-d8dd-4d92-98bc-58825849d249
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00346-00178-344-603709-02-1033-7600.0000-1122012
    Installation ID: 001114575714551403510755809886536656959296754161434263
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: K6X3K
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 12/22/2012 2:18:42 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAAACAAAAAwABAAEAJJQ2mOjKzVBmNoiCYFtspUT8BNYKbNgTIwpcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  1423   
      FACP   HPQOEM  1423   
      HPET   HPQOEM  1423   
      MCFG   HPQOEM  1423   
      ASF!   HPQOEM  1423   
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci

    Monday, April 23, 2012 5:34 PM

Answers

  • Each installation of Windows requires its own product key.  It is not clear whether or not you are using the same key on all installations.

    There is no Windows 7 SP3.  That is XP.  Do you mean SP1?

    The computer you ran this report on is not activated. 

    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    The 30 day grace period is up.

    Click Start, type "activate", and then enter a unique product key. 


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Monday, April 23, 2012 7:50 PM
    Answerer
  • -If you are using the same key on a single computer then the only thing you need to do is Activate by Phone.  This is normal. when a key has been used to activate multiple times, over the internet, the Windows Activation system requires that any additional activations be done by phone.

    When you do the Activate by Phone process, the phone will be answered by a automatic phone prompt.  Don't say or enter anything to the phone prompt. This will force the prompt to transfer you to a Live Activation Rep. He/she will ask a few questions to ensure you are using Windows within the licensing agreement and then will assist you inactivating Windows. It should only take a few minutes.

    -If you are using one key on multiple computers, then that is a violation of the Windows Licensing agreement. To resolve the issue, you would need to buy a unique Windows Product Key for each computer.

    Lastly, Colin is correct, there is no Service Pack 3 for Windows 7 (yet), but I assume you meant Service Pack 1.

    Thank you,


    Darin MS

    Tuesday, April 24, 2012 12:19 AM

All replies

  • Each installation of Windows requires its own product key.  It is not clear whether or not you are using the same key on all installations.

    There is no Windows 7 SP3.  That is XP.  Do you mean SP1?

    The computer you ran this report on is not activated. 

    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    The 30 day grace period is up.

    Click Start, type "activate", and then enter a unique product key. 


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Monday, April 23, 2012 7:50 PM
    Answerer
  • -If you are using the same key on a single computer then the only thing you need to do is Activate by Phone.  This is normal. when a key has been used to activate multiple times, over the internet, the Windows Activation system requires that any additional activations be done by phone.

    When you do the Activate by Phone process, the phone will be answered by a automatic phone prompt.  Don't say or enter anything to the phone prompt. This will force the prompt to transfer you to a Live Activation Rep. He/she will ask a few questions to ensure you are using Windows within the licensing agreement and then will assist you inactivating Windows. It should only take a few minutes.

    -If you are using one key on multiple computers, then that is a violation of the Windows Licensing agreement. To resolve the issue, you would need to buy a unique Windows Product Key for each computer.

    Lastly, Colin is correct, there is no Service Pack 3 for Windows 7 (yet), but I assume you meant Service Pack 1.

    Thank you,


    Darin MS

    Tuesday, April 24, 2012 12:19 AM