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Won't shut down or restart RRS feed

  • Question

  • Ok, I have a very strange and annoying situation with Windows 7 Home Premium. 

    I'm running it on an HP Pavilion AMD 64bit. 8GB RAM / 1TB hard drive (98% free).

    The situation is that for some strange reason, when I click the start button and try to shutdown or restart the computer (only happens after running programs), the pc does nothing. It won't shut down or restart. It's as though I didn't make the request.

    As I said, this happens ONLY after I have run programs. If I boot up the computer and then click start and then shutdown (or restart), it does it without any problem.  But for some reason, starting and shutting down the app will prevent the pc from shutting down or restarting.  The only way to get it to shut down is to do a hard shutdown by pushing and holding the power button, or by unplugging the machine from the electricity.

    Any ideas or suggestions on how to fix this would be appreciated. I'm getting very fed up with having to do hard shut downs all the time.
    Sunday, February 17, 2019 4:15 PM

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