Academic search profile stuck RRS feed

  • Question

  • A few days ago, I tried to edit an academic profile tied to my name


    But after making those changes, it has been locked for several days. I get the following message when I try to edit it now:

    Updating By Other Users

    Another user is updating the information for Author/Kevin Smith.


    You can’t make changes to this Author until the preceding request got verified.


    I have a feeling that this has to do with me having a common name. Could you please let me know what I need to do to edit again?


    Monday, December 5, 2011 12:57 AM


  • Hi Kevin, our system shows this record was edited twice, one happened at 12/1, the other happened at 12/7. The system needs 3-5 days to make the change online, please stay tuned.
    • Marked as answer by Cherry CHE Monday, December 12, 2011 6:25 AM
    Monday, December 12, 2011 6:25 AM