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Genuine Validattion of office product, does not detect!! RRS feed

  • Question

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    I have micorsoft 2003 office and I need to download outlook connection and when I run validation, it does not detect office 2003.
    Friday, April 11, 2008 11:40 PM

Answers

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    Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Friday, April 11, 2008 11:48 PM
    Moderator

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