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XP reactivation for no reason RRS feed

  • Question

  •  

    Hi

     

    I've been having a lot of trouble with svchhost.exe  and followed the instructions for resolving this in KB927891 but it keeps reappearing. Have turned off Windows Updates and since XP was also not restarting as well I opened msconfig enabling the diagnotic start up to see if the problem was being caused by on the installed programs.

     

    On manually rebooting the system said that the hardware settings had changed and that XP reactivation was required - I have not changed anything and can't understand why this was activated.

     

    Anyone know why this should occur? Thanks.

     

    Jean

    Tuesday, January 8, 2008 5:14 AM

Answers

  • Potain,

     

    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) forum.  Your issue is related to Product Activation.  The purpose of this forum is the support of the WGA program and your question falls out of the scope for our support. In an attempt to assist I would like to provide some information which may help. I do suggest trying to activate using the “Activate by Phone” method from the activation Wizard. Telephone numbers for Activation Centers vary by product license and country/region. Use the number provided on your Activation Wizard screen to call the Microsoft Activation Center.  Please follow the below guidance for telephone activation for activating Windows. 

     

     

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.

     

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, January 9, 2008 7:23 PM