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Windows XP Professional 2003 considered to be counterfeit. Is it really my problem? What is my next step? RRS feed

  • Question

  • I submitted a counterfeit report. It went through, but at the end the message was to the effect that Microsoft did not get it. I made a second attempt with the same result. I saved a copy of the report. I need to have a message from Microsoft of some sort. What is my next step?

    Thank you.
    Monday, February 22, 2010 8:43 PM

Answers

  • Hello allagn,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, February 26, 2010 10:55 PM
    Monday, February 22, 2010 11:49 PM

All replies

  • Hello allagn,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, February 26, 2010 10:55 PM
    Monday, February 22, 2010 11:49 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Friday, February 26, 2010 10:55 PM