Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Hitting ESC during the Windows Vista start up RRS feed

 > 

  • General discussion

  • Discussion
    Sign in to vote
    0
    Sign in to vote
    My Mom is running Windows Vista on a HP touch screen desktop computer. She mistakenly hit ESC during the Windows Start Up process and now the computer will not start the correctly. She gets either a blue or black screen asking her to boot from another location. She has tried to turn off the computer, leave it alone for a bit, and then restarted, but it still returns to this same screen choices. From what she describes to me, she is not in a DOS prompt screen, but she cannot select the C; partition to start up from. Any help or advice is appreciated.
    • Changed type JimR1Moderator Tuesday, April 19, 2011 4:10 PM Off topic.
    • Moved by JimR1Moderator Tuesday, April 19, 2011 4:11 PM (From:Windows Live OneCare Backup and Restore)
    Monday, April 18, 2011 8:31 PM

All replies