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Vista activated but WGA thinks otherwise RRS feed

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    After some successfull windows update (wga worked for a while) i tried to download windows media encoder 9 and i can't get past the wga check anymore. It says my windows needs to be activated, but when i go in system properties, it says it is activated. I even tried to reenter the product key, at the end it said vista was activated, but not enough for wga Sad What can i do to authenticate my Windows ?

     

     

    [0xC004C4A6]

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-8FD64-B68RT-F4Q4P
    Windows Product Key Hash: hxdh3FHuU8C7QfpBIZ4QaLMGfOQ=
    Windows Product ID: 89578-OEM-7304106-97175
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: abf2ae3b-194f-408b-99c4-edcf47d0637d
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>abf2ae3b-194f-408b-99c4-edcf47d0637d</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-F4Q4P</PKey><PID>89578-OEM-7304106-97175</PID><PIDType>3</PIDType><SID>S-1-5-21-1940695511-3885671683-3033229142</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS StrikerExtreme ACPI BIOS Revision 1002</Version><SMBIOSVersion major="2" minor="4"/><Date>20070215000000.000000+000</Date></BIOS><HWID>48333507018400FA</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Thursday, May 10, 2007 5:39 PM

Answers

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    Hello,

     

    If your System Properties window is showing that you're activated and online validation says you're not, please


    1. Phone activate and speak with a support agent when you’re given the option.  You can start by typing "slui 4" in the search field in the Start Menu and pressing Enter. Follow the prompts through phone activation (be ready for lots of numbers) and then reboot.

     

    2. Once you're done, please revalidate by clicking on "Validate Windows" here: www.microsoft.com/genuine


    After you've validated successfully you can log out and log back in or reboot to get rid of any non-genuine messaging you may be getting.


    Let me know if you run into any snags.  Thanks a lot!

    Thursday, May 10, 2007 6:31 PM

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  • Question
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    Hello,

     

    If your System Properties window is showing that you're activated and online validation says you're not, please


    1. Phone activate and speak with a support agent when you’re given the option.  You can start by typing "slui 4" in the search field in the Start Menu and pressing Enter. Follow the prompts through phone activation (be ready for lots of numbers) and then reboot.

     

    2. Once you're done, please revalidate by clicking on "Validate Windows" here: www.microsoft.com/genuine


    After you've validated successfully you can log out and log back in or reboot to get rid of any non-genuine messaging you may be getting.


    Let me know if you run into any snags.  Thanks a lot!

    Thursday, May 10, 2007 6:31 PM
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    It's working now. Aero is back ! Thank you for the quick reply.

     

    Indeed i typed alot of numbers, what will remain a mystery is why this exchange of numbers couldn't be automated over the internet ?

    Thursday, May 10, 2007 7:06 PM