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Volume License Key is blocked RRS feed

  • Question

  • In trying to install the LLTD Responder to a computer running Windows XP, my pc did not pass Windows validation. I was prompted:

     

    The product key found on this computer is a Volume License Key (VLK) that has been blocked.

     

    I am assuming this is from when had my pc updated in a repair shop. Please help me resolve this issue without having to buy a new copy of XP. I am just trying to install the LLTD to set up a home network with a laptop running Vista.

     

    Thank You!

     

    Sunday, April 1, 2007 11:01 PM

Answers

  • To: Both Anonymous users that posted a Diagnostic Report,

     

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

     

    More bad news:  Your installation of Office XP Pro is also nongenuine (Office status=114 means nongenuine).  If this comes as a surprise to you, please return to the place or company of purchase and demand that they either refund your money or provide you with a Genuine Licensed copy of MS Office.  In any case, please remove the nongenuine installation of Office from your computer as soon as possible.

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Tuesday, April 3, 2007 11:25 PM

All replies

  • kaa var aktivizet  volume license key? Sad
    Sunday, April 1, 2007 11:22 PM
  • In order to resolve a non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on (Get Genuine) which will provide information on your options and also how to acquire a WGA Kit.

    Monday, April 2, 2007 2:47 AM
    Moderator
  • Anonymous,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, April 2, 2007 4:36 AM
  • Dan,

    Here is the diagnostic report:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-4RHJG-83M4Y-7X9GW
    Windows Product Key Hash: 5CG2aCaHENU8LMWFFoQ/184emQ0=
    Windows Product ID: 55274-649-6478953-23167
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 369fca41-517a-45bd-9908-30b870f5050a
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>369fca41-517a-45bd-9908-30b870f5050a</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-7X9GW</PKey><PID>55274-649-6478953-23167</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-839522115-1060284298</SID><SYSTEM><Manufacturer>Dell Computer Corporation      </Manufacturer><Model>L600                           </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CA81020A.10A.0015.P04.0002241401</Version><SMBIOSVersion major="2" minor="3"/><Date>20000224000000.000000+000</Date></BIOS><HWID>121B3FA701846046</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17455</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    This computer origionally came with Windows 98 and I had XP installed in a repair shop when I had it in for upgrades.  I don't have any certificate of authenticity and the repair shop has moved and i can't track it down.

     

    Thanks

     

     

    Monday, April 2, 2007 3:25 PM
  • Dan,

    Here is the diagnostic report:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-4RHJG-83M4Y-7X9GW
    Windows Product Key Hash: 5CG2aCaHENU8LMWFFoQ/184emQ0=
    Windows Product ID: 55274-649-6478953-23167
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 369fca41-517a-45bd-9908-30b870f5050a
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>369fca41-517a-45bd-9908-30b870f5050a</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-7X9GW</PKey><PID>55274-649-6478953-23167</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-839522115-1060284298</SID><SYSTEM><Manufacturer>Dell Computer Corporation      </Manufacturer><Model>L600                           </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CA81020A.10A.0015.P04.0002241401</Version><SMBIOSVersion major="2" minor="3"/><Date>20000224000000.000000+000</Date></BIOS><HWID>121B3FA701846046</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17455</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    I don't have any certificate of authenticity because I had XP installed in a repair shop when my computer was in for upgrades. The repair shop moved and I can't track it down. I have the COA of Windows 98 which the computer came installed with.

     

    Thanks

    Monday, April 2, 2007 3:30 PM
  • To: Both Anonymous users that posted a Diagnostic Report,

     

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

     

    More bad news:  Your installation of Office XP Pro is also nongenuine (Office status=114 means nongenuine).  If this comes as a surprise to you, please return to the place or company of purchase and demand that they either refund your money or provide you with a Genuine Licensed copy of MS Office.  In any case, please remove the nongenuine installation of Office from your computer as soon as possible.

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Tuesday, April 3, 2007 11:25 PM