Answered by:
My windows 7 upgrade might not b complete

Question
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I was told that my windows 7 upgrade was installed wrong or messed up. My windows 7 upgrade from windows XP pro IS genuine. Im running windows 7 ultimate sp1 32-bit, upgraded from window XP pro in a HP Compaq nc6400 business laptop. Im considering restoring it back to factory with the reserve partition, but I don't have access to it as it wont load from f12 on startup. I understand it will bring me back to xp pro, but I don't have anything on the laptop that I want to keep. I really just want to start fresh.... Would I be able to some how save my windows 7 upgrade on a usb drive and restore to factory and then put windows 7 back in?,as I don't have a windows 7 disk... Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4RQQV-QDR8W-HCPTH
Windows Product Key Hash: 1I1M3eZS8W/bwoVQNXQtk/BZPpU=
Windows Product ID: 00426-068-3191867-86065
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B2BF5C78-CADB-4096-82AF-21ACDABFC4D9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-458-80070005_025D1FF3-344-80070005_025D1FF3-229-80070005_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B2BF5C78-CADB-4096-82AF-21ACDABFC4D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HCPTH</PKey><PID>00426-068-3191867-86065</PID><PIDType>5</PIDType><SID>S-1-5-21-3966699766-2245426033-1738017908</SID><SYSTEM/><BIOS/><HWID>C3173E07018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x1A8' to display the error text.
Error: 0x1A8Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAnJ92GtscDI+C+Ujk4hVIniKQxJbUOoPvYe4qhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30AC
FACP HP 30AC
HPET HP 30AC
MCFG HP 30AC
SLIC HPQOEM SLIC-MPC
TCPA HP 30AC
SSDT HP HPQNLP
SSDT HP HPQNLP
SSDT HP HPQNLP
SSDT HP HPQNLP
SSDT HP HPQNLP
- Edited by Michaelpc33 Saturday, August 15, 2015 1:19 AM
Friday, August 14, 2015 6:53 PM
Answers
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The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)
Please read the following posts.... .................................
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
and
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
see also this post....
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs
You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...
http://www.microsoft.com/en-gb/howtotell/default.aspx
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Sunday, August 23, 2015 10:45 AM
- Marked as answer by Noel D PatonModerator Monday, August 31, 2015 8:34 PM
Monday, August 17, 2015 11:46 AMModerator