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I am having problems with antivirus software, or high speed internet RRS feed

  • Question

  • Since I have installed One care and defender, I cannot get into e-Bay, my old e-mail address, myspace, download IE8, and various other internet sites which I could easily access before.  I cannot also load the Nero 8 software.  The computer does not allow access.  It seems that the moment an icon that requires a wait (a spinning gray dial, etc) the screen freezes and I need to restart, because encounter a problem comes up (the hourglass), report the problem to microsoft, but when I press the more information bar, it goes back to report the problem over and over.  I cannot get out of the page without restarting the computer.  I called Sony and they can't understand why it is taking three plus hours to load a program.  If anyone can help I would appreciate it.  The One care screen says there are no viruses, and so does the Defender screen.
    • Moved by JimR1Moderator Saturday, June 6, 2009 10:56 PM (From:Windows Live OneCare – Off Topic)
    Saturday, June 6, 2009 10:01 PM

Answers