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      I am trying to install current updates from Microsoft. I use Windows XP Home Edition. When installing the updates I receive this message:

     

    "The following updates could not be installed."

    Microsoft Windows Installer 3.1.

    I have tried restarting and reinstalling but it doesn't work. Are there work around's I can do to correct this problem?

     

    By the way, I am new to this forum and may be posting  in the wrong thread so I appologize.

     

    Thanks.

    Friday, November 16, 2007 5:32 PM

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    You're not only in the wrong thread, but in the wrong forum, unfortunately. However, I can direct you to where you may get help. Try the Windows Update Solution Center - http://support.microsoft.com/ph/6527 which contains information on how to try and resolve the problem yourself and links to help and support resources. Good luck to you.

    -steve

    Friday, November 16, 2007 7:02 PM
    Moderator