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Spellthief's issue RRS feed

  • Question

  • I have the same problem
    It would be great, if anyone could help me, or else i will have to switch to a free linux distribution :)


    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-YRRQ3-GMKH6-CHVH9
    Windows Product Key Hash: ihXqKwJWNcfrWo2zAYX4cKWoFqw=
    Windows Product ID: 89578-OEM-7351912-55445
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {AF41CE59-D1FB-451B-A871-BFA481D17712}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.091208-0542
    TTS Error: M:20100311033851650-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF41CE59-D1FB-451B-A871-BFA481D17712}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CHVH9</PKey><PID>89578-OEM-7351912-55445</PID><PIDType>3</PIDType><SID>S-1-5-21-2679216734-2357083643-1120768578</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>F3Ka               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>211    </Version><SMBIOSVersion major="2" minor="5"/><Date>20071213000000.000000+000</Date></BIOS><HWID>50323507018400FE</HWID><UserLCID>0407</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABwABAAEAAQAAAAAAAwABAAEAeqgY4Pqfpoj4knbl3CQ+k5CmuJGmSI4D8vQyHTKCrFb6/A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            121307        APIC1504
      FACP            121307        FACP1504
      HPET            121307        OEMHPET
      BOOT            121307        BOOT1504
      MCFG            121307        OEMMCFG
      SLIC            _ASUS_        Notebook
      ECDT            121307        OEMECDT
      OEMB            121307        OEMB1504
      SSDT            AMI          POWERNOW


    • Split by Darin Smith MS Friday, March 12, 2010 12:10 AM one issue per thread
    Thursday, March 11, 2010 2:58 AM

Answers

  • Hello Spellthief,

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386]


    This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair file .

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode

    7)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.

    Thank you,
    Darin MS

    Friday, March 12, 2010 12:14 AM