Bot stops responding after it remains idle for some time. Gateway Time Out,Internal Service error RRS feed

  • Question

  • Hello All,

    I have deployed my chatbot on Azure yesterday and it was working perfectly fine but after some time (roughly 1 hr) when i pinged the bot, it stopped responding.I checked the issues in the channels(it is enabled for both web chat and directline), i found two errors.

    1. Gateway time out

    2. Internal server error

    I deployed the bot again and it starts responding, but today, i got the same errors and bot was not responding.

    Kindly let me know the reason of this unexpected behavior.




    • Edited by ABHISHEK NEGI Friday, March 16, 2018 11:26 AM
    • Moved by Fei Hu Monday, March 19, 2018 7:06 AM Moved From C#
    Friday, March 16, 2018 11:26 AM

All replies

  • Hi Abhishek,

    According to your question is more related to office, you could consult related forum for professional support.

    Microsoft Azure support

    If you have some grammar or code errors in using C#, please feel free to contact us. We will try our best to give you a solution.

    Best Regards,

    Neil Hu

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, March 19, 2018 7:05 AM