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BLOCKED PRODUCT KEY? RRS feed

  • Question

  • Is this key valid? It has worked since July w/ no issues. Passed MS Genuine then all of a sudden....

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
    Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
    Windows Product ID: 00371-OEM-8992671-00004
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {5169CDB6-BB13-4996-9187-63AB0FE37338}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Christopher\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5169CDB6-BB13-4996-9187-63AB0FE37338}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-1651971035-3801063105-3701244933</SID><SYSTEM><Manufacturer>Supermicro</Manufacturer><Model>X7DWA</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.2b</Version><SMBIOSVersion major="2" minor="5"/><Date>20090728000000.000000+000</Date></BIOS><HWID>43BA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>919C9469EEA6CE</Val><Hash>RQPhjfbJdDf2qaygYeCycbt00Wc=</Hash><Pid>81599-871-2819341-65259</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700004-02-1033-7600.0000-0362011
    Installation ID: 012416070584633851676742149934494192672424667854381320
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7TP9F
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 2/5/2011 11:26:35 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:5:2011 13:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEAAwABAAEABAADAAAAAgABAAEACraqSyKjckMM3Aro6uaudwh0NF1Aakj7mohSPe1f4psCx0xY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   STOAKLEY
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      DMAR   Intel   OEMDMAR
      TCPA   Intel   STOAKLEY
      SPCR   PTLTD   $UCRTBL$
      ERST   SMCI    ERSTTBL
      HEST   SMCI    HESTTBL
      BERT   SMCI    BERTTBL
      EINJ   SMCI    EINJTBL
      SLIC   ACRSYS  ACRPRDCT
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst

     

    Sunday, February 6, 2011 5:27 AM

Answers

  • Unfortunately, you have a Windows 7 Professional OEM SLP installed that is licensed for use only on an Acer model computer.  Since you apparently do not have an Acer computer, the Windows 7 Professional Acer OEM SLP license is not valid.  In order to resolve this issue, you'll need to purchase a genuine "Full Version" Windows 7 license and perform a "clean install".  If you desire, you can conveniently purchase genuine Widows 7 from the Microsoft Store.
    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:16 AM
    Sunday, February 6, 2011 6:26 AM
    Moderator
  • As an alternative, if that PC is from a large Manufacturer and originally came with some form of Windows pre-installed, it will have a Certificate of Authenticity (CoA) sticker on the back or bottom (or for some laptops) inside the battery compartment. That Sticker will show what version of Windows was originally Licensed (and still is licensed) to run on that PC.   So if there is a CoA sticker on the PC, you can contact the Manufacturer of the PC and request replacement Windows Recovery Software that can be used (in combination with the Product key also listed on the CoA sticker) to reinstall a genuine version of Windows.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:16 AM
    Tuesday, February 8, 2011 1:16 AM

All replies

  • Unfortunately, you have a Windows 7 Professional OEM SLP installed that is licensed for use only on an Acer model computer.  Since you apparently do not have an Acer computer, the Windows 7 Professional Acer OEM SLP license is not valid.  In order to resolve this issue, you'll need to purchase a genuine "Full Version" Windows 7 license and perform a "clean install".  If you desire, you can conveniently purchase genuine Widows 7 from the Microsoft Store.
    Carey Frisch
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:16 AM
    Sunday, February 6, 2011 6:26 AM
    Moderator
  • As an alternative, if that PC is from a large Manufacturer and originally came with some form of Windows pre-installed, it will have a Certificate of Authenticity (CoA) sticker on the back or bottom (or for some laptops) inside the battery compartment. That Sticker will show what version of Windows was originally Licensed (and still is licensed) to run on that PC.   So if there is a CoA sticker on the PC, you can contact the Manufacturer of the PC and request replacement Windows Recovery Software that can be used (in combination with the Product key also listed on the CoA sticker) to reinstall a genuine version of Windows.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:16 AM
    Tuesday, February 8, 2011 1:16 AM