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Getting pop-ups saying 10-year-old Windows XP version must be activated. What gives? RRS feed

  • Question

  • After 10 years of using Windows XP on my computer, I'm suddenly getting pop-ups saying:

    "This copy of Windows is not activated. In order to be properly licensed, this copy of Windows must be activated."

    I ran the diagnostic tool, which said I needed to install the WGA plugin for Firefox. I did the installation, but that didn't stop the pop-ups from appearing in the lower righthand corner of my screen.

    Another pop-up says I have one day left to activate Windows. What to do? My Windows XP originally came pre-installed on a new computer.

    Friday, June 7, 2013 7:48 PM

Answers

  • Use Telephone Activation and speak to an operator (do NOT respond at all when the ansafone asks which service you require)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, June 8, 2013 12:27 PM
    Moderator

All replies

  • You need to post the results of the diagnostic tools here.  Also take a look at this thread: 

    http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/02df552f-f01d-4860-a76d-64f075d0d2ef

    One you post  your results, someone will be able to help you.

    Friday, June 7, 2013 9:16 PM
  • Thanks. Here are the results of the diagnostic:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KFWQC-PXDCM-VTMH3
    Windows Product Key Hash: SpOYr/Yd7J4FPjRwW28QrPNWVh8=
    Windows Product ID: 55277-OEM-2147984-68229
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {7B22526A-C4A6-4763-A1A9-DA0B0DFB2559}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7B22526A-C4A6-4763-A1A9-DA0B0DFB2559}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VTMH3</PKey><PID>55277-OEM-2147984-68229</PID><PIDType>3</PIDType><SID>S-1-5-21-2497723373-2311724848-1269431710</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>PRODUCT4</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RL86510A.86A.0056.P07.0305201221</Version><SMBIOSVersion major="2" minor="3"/><Date>20030520000000.000000+000</Date></BIOS><HWID>D22F375F01848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>MDG Computers</name><model>MDG</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3F0E392D40996D2</Val><Hash>uSq+7BIBd/Ed4sVtAWza4fz9J/U=</Hash><Pid>81599-873-2280871-65051</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19CAD:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Saturday, June 8, 2013 12:56 AM
  • Use Telephone Activation and speak to an operator (do NOT respond at all when the ansafone asks which service you require)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, June 8, 2013 12:27 PM
    Moderator
  • Thank you. Everything OK now - the pop-ups have disappeared.

    I called Telephone Activation, and the operator helped me through the steps to reactivate Windows. According to the operator, the need to reactivate is sometimes triggered by software updates.

    Saturday, June 8, 2013 4:57 PM
  • That's a bit of a half-truth:)

    When updates do trigger a re-activation request, there is always another trigger factor involved - the problem is working out what that factor is.

    Glad you got it sorted, whatever :)

    Good luck.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, June 8, 2013 8:08 PM
    Moderator