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Activation Failure, Invalid Product Key: OEM Software

Question
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I purchased a new OEM version of Windows XP Home Edition. It came with a product key certification and appears to be a genuine copy of XP. I installed it on my iMac under Mac OS Leopard. The software installed with no problem, but failed online activation with "UNAUTHORIZED PRODUCT KEY'. The telephone approach also did not work. I checked it with the Genuine MS Software tool, the key provided on the certificate matches that in the installed software. Has this key already been used or is this copy of the OS counterfeit? Here are the results of MGA Diagnostics:
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-BMKGG-F9229-XDB6G
Windows Product Key Hash: kDW6GmIGKAAwDwywB2JnLN9Yo4o=
Windows Product ID: 76477-OEM-2142973-47954
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {B5C4BC68-DD3F-4BEB-BC08-E17BD27BFA39}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B5C4BC68-DD3F-4BEB-BC08-E17BD27BFA39}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XDB6G</PKey><PID>76477-OEM-2142973-47954</PID><PIDType>3</PIDType><SID>S-1-5-21-1801674531-1708537768-839522115</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBook2,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version> MB21.88Z.00A5.B07.0706270922</Version><SMBIOSVersion major="2" minor="4"/><Date>20070627000000.000000+000</Date></BIOS><HWID>4A0D3BCF0184C06B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
COA Details:
1. Windows XP Home Edition
2 Labeld "OEM Software"
3. Or, does it have the computer manufacturer's name in black lettering?
Thanks KiwiCalSunday, August 10, 2008 1:40 AM
Answers
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KiwiCal,
Unfortunately the product key you are using is not genuine and has been blocked. Where did you purchase this version of Windows from?
Thank you KiwiCal,
Stephen Holm, MS
Stephen Holm- Marked as answer by Stephen Holm Monday, August 11, 2008 4:52 PM
Monday, August 11, 2008 4:50 PM -
KiwiCal said:Update: I reinstalled WXP and used the replacement activation key provided by Microsoft through the vendor. It worked, activation was successful!
I purchased the software from an authorized MS partner. I called them and they told they me they are experiencing a number of complaints regarding invalid activations, with a number of MS products including Vista. They have been told by MS that there is a problem with the activation server. They requested full details of the copy, including numbers on the CD. The vendor has assured me they are working with MS directly and will correct the problem by issuing a new key within three days.
They also indicated that this issue has not been widely communicated within the MS support community. I will keep you posted.
KiwiCal
- Marked as answer by KiwiCal Friday, August 15, 2008 5:07 AM
Friday, August 15, 2008 5:07 AM
All replies
-
KiwiCal,
Unfortunately the product key you are using is not genuine and has been blocked. Where did you purchase this version of Windows from?
Thank you KiwiCal,
Stephen Holm, MS
Stephen Holm- Marked as answer by Stephen Holm Monday, August 11, 2008 4:52 PM
Monday, August 11, 2008 4:50 PM -
KiwiCal,
Have a look at this thread: http://forums.community.microsoft.com/en-US/genuinewindowsxp/thread/8e376ae4-ba85-4dc9-b125-f2c6a549da19
The original poster in that thread also purchased what may turn out to be counterfeit software.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpMonday, August 11, 2008 6:23 PM -
I purchased the software from an authorized MS partner. I called them and they told they me they are experiencing a number of complaints regarding invalid activations, with a number of MS products including Vista. They have been told by MS that there is a problem with the activation server. They requested full details of the copy, including numbers on the CD. The vendor has assured me they are working with MS directly and will correct the problem by issuing a new key within three days.
They also indicated that this issue has not been widely communicated within the MS support community. I will keep you posted.
KiwiCal
Tuesday, August 12, 2008 2:35 AM -
KiwiCal said:Update: I reinstalled WXP and used the replacement activation key provided by Microsoft through the vendor. It worked, activation was successful!
I purchased the software from an authorized MS partner. I called them and they told they me they are experiencing a number of complaints regarding invalid activations, with a number of MS products including Vista. They have been told by MS that there is a problem with the activation server. They requested full details of the copy, including numbers on the CD. The vendor has assured me they are working with MS directly and will correct the problem by issuing a new key within three days.
They also indicated that this issue has not been widely communicated within the MS support community. I will keep you posted.
KiwiCal
- Marked as answer by KiwiCal Friday, August 15, 2008 5:07 AM
Friday, August 15, 2008 5:07 AM