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error code 0x80040509 RRS feed

  • Question

  • When I try to install sp3 to Windows XP Home Edition, I get this code when I restart the computer and can never get farther than my login name.  My copy of XP says "For distribution only with a new PC".  When I run the validation it says it is genuine.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23190
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {C532178B-375A-4F53-A617-118C03E3555A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C532178B-375A-4F53-A617-118C03E3555A}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23190</PID><PIDType>1</PIDType><SID>S-1-5-21-1960408961-1383384898-1343024091</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>MP44BX</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>4M4PB0X1.15A.0033.P21</Version><SMBIOSVersion major="2" minor="1"/><Date>19991130000000.000000+000</Date></BIOS><HWID>EE3E31C70184005D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: A94F:Compaq Computer Corporation|FB1A:Gateway, Inc|A94F:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, April 14, 2010 12:14 AM

Answers

  • Hello Chzuck,

    Is this the partial product key printed on the CoA:  *****-*****-2487J-KWKMF-RPWBY ?

    This is a widely pirated Volume Licensing key that is regionally blocked in every time zone except for the West Coast.  This is the key being reported as the one installed on this installation of XP.

    The mgadiag report has these two lines that normally are incompatible:

    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    Because there is no such thing as a "Volume License" of XP Home, and further adding to the hilarity is the fact that this Volume License installation of XP Home was installed by a disc that is trying to pass itself off as an OEM installation disc for XP Pro.  The answer to this mind-boggler can be found in the report, where it tells us the winlogon file has been hacked:

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Two more things you can check to nail down the fact that this is a "three dollar bill" disc:

    1.  The hologram is likely a label affixed to the top surface of the disc.  Genuine Microsoft discs have the hologram embedded within the plastic of the disc itself.

    2.  Navigate to the setupp.ini file in the \i386 folder on the disc.  Setupp.ini is a small text file.  The second section of the file will look like this:

    [Pid]
    ExtraData=796674736977656D7A622E385892A4
    Pid=55274XXX

    A genuine OEM disc will have the value "OEM" where the XXX is above.

    Fake OEM discs will have the value "270" or a value between "640" and "649" inclusive, which are numbers associated with Volume Licensing bits.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, April 15, 2010 2:45 AM

All replies

  • Hello chzuck,

    You are trying to install a hacked Volume Licensing copy of XP "Home" with some Gateway roots onto a Compaq computer, or at least a computer with a Compaq motherboard in it.

    There are many things wrong with that.

    First question:  is there a Microsoft Windows Certificate of Authenticity affixed to the computer?  If so, please tell us what version and edition of Windows is listed on the CoA, and tell us if there is a computer manufacturer's name on the second line of the CoA.  Or, on the second line, does it read OEM Product or OEM Software?

    Don't post the product key on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, April 14, 2010 4:14 PM
  • I am installing it on a Gateway G6-350 computer that had Windows 98.  I reformatted the hard drive before installing XP.  This copy of XP is apparently one that would come with a new PC because it says on the CD "For distribution with a new PC only".

    There was a Microsoft Windows Certificate of Authenticity affixed to the package it came in.  No computer manufacturers name mentioned anywhere.  Second line reads OEM Software.

    Thursday, April 15, 2010 12:12 AM
  • Hello Chzuck,

    Is this the partial product key printed on the CoA:  *****-*****-2487J-KWKMF-RPWBY ?

    This is a widely pirated Volume Licensing key that is regionally blocked in every time zone except for the West Coast.  This is the key being reported as the one installed on this installation of XP.

    The mgadiag report has these two lines that normally are incompatible:

    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    Because there is no such thing as a "Volume License" of XP Home, and further adding to the hilarity is the fact that this Volume License installation of XP Home was installed by a disc that is trying to pass itself off as an OEM installation disc for XP Pro.  The answer to this mind-boggler can be found in the report, where it tells us the winlogon file has been hacked:

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Two more things you can check to nail down the fact that this is a "three dollar bill" disc:

    1.  The hologram is likely a label affixed to the top surface of the disc.  Genuine Microsoft discs have the hologram embedded within the plastic of the disc itself.

    2.  Navigate to the setupp.ini file in the \i386 folder on the disc.  Setupp.ini is a small text file.  The second section of the file will look like this:

    [Pid]
    ExtraData=796674736977656D7A622E385892A4
    Pid=55274XXX

    A genuine OEM disc will have the value "OEM" where the XXX is above.

    Fake OEM discs will have the value "270" or a value between "640" and "649" inclusive, which are numbers associated with Volume Licensing bits.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, April 15, 2010 2:45 AM
  • Partial product key is *****-*****-WV4BD-DG9B3-K7K4T

    [Pid]
    ExtraData=796674736977656D7A622E385892A4
    Pid=55274XXX  my xxx = 270

    So, I got taken!!  I see I have two options, 1. run XP with only SP2, or 2. Shell out more money to get a bonifide copy of XP

    Friday, April 16, 2010 2:19 AM
  • Hello chzuck,

    As an experiment, try using the product key updater utility to change the product key to the one on the CoA.

    Here's the link:  http://go.microsoft.com/fwlink/?linkid=45668

    Let us know the outcome....


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, April 16, 2010 3:42 AM
  • An error comes up: Not a valid number for this system.

    You mentioned the hologram is likely a label affixed to the top surface of the disc.  This one sure looks like it is embedded in the plastic of the disc.

     

    Friday, April 16, 2010 1:34 PM
  • The current crop of counterfeit software is very very well done, sometimes owing to the fact that the counterfeit product is made in the same factories that manufacturer the "real McCoy."

    http://money.cnn.com/magazines/fortune/fortune_archive/2006/05/01/8375455/index.htm

    So regardles how the disk looks, we Know the key is bad.

    Volume License Keys can only be obtained by buying a Volume License Agreement from Microsoft. As the name suggests 'Volume' means you need to buy a Large quanity of Licensed to get a Volume License Agreement.  If you do not have a Volume License Agreement with Microsoft, then this key does not belong to you.  The person that sold you this software, basically sold you the eqivalent of stolen property

    In addition, as dan points out, there is no such thing as a "Volume License" of XP Home.  So not only is the key bad, the software has been hack in some way.  It would not suprise me if there were Splyware, Backdoors and/or Keyloggers engineered directly into the software.

    Backdoor = a hidden way for a 3rd party to have complete access a computer. Usually without the owner knowledge.

    Keylogger = Software that records every key press made on the keyboard. Allow the person (that placed the keylogging softwae on the computer) the ability to see every Account Name, Password, Bank Pin Code and so on , entered into the computer.

    Thank you,


    Darin MS
    Saturday, April 17, 2010 1:48 AM
  • Thanks so much for all the information and help.  Greatly appreicated!
    Saturday, April 17, 2010 2:41 AM
  • Hello chzuck,

    If you purchased this counterfeit XP OEM license kit recently, take it or send it back to the seller and demand a refund.

    If you cannot get any satisfaction from the seller, you could try to participate in the Windows Complimentary Offer.  Unfortunately, the mechanism for participation in the Complimentary Offer requires that your installation of Windows be reported as nongenuine---in your case, your installation of Windows is showing as Genuine in the report.  You may want to consider surfing the internet for a known-nongenuine product key, and changing the product key to this known nongenuine key.  Afterwards, visiting www.microsoft.com/genuine and clicking Validate Windows should show that the installed Windows is nongenuine and then you will be presented with the options to correct the situation, one of which is to apply for the Complimentary Offer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, April 17, 2010 3:16 AM
  • I am currently trying to get a reply from the eBay seller I bought it from.  The person is still sellling the same Windows XP with SP2.  If I don't get a reply soon, I will go to eBay.  Supposedly my purchase is protected since i paid for it via PayPal.
    Saturday, April 17, 2010 4:03 AM