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off topic - Can Not Open Email In Windows Vista! RRS feed

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    ToTongue Tiedteve Boots,

     

    Hi,i am new to the windows one care,i was reading some of the answers to the questions others have posted here

    and you seem to be the person that may be able to help me!!

    My computer is only 6 months old and came installed with windows vista, i have not had any problems with the

    computer until now!!

    I had not checked my email for a few days, and when i checked my email i had a lot of messages,but when i went

    to open the messages they would not open!! the whole email system seems to be locked. i can not send mail out,

    i can not open any folders, i.e. junk mail, inbox, my folder,i can not empty the delete mail bin. any icon i click on

    will not do any thing at all!! that is why i said it seems as if the email is locked or something of that nature!!!

    I did however notice one icon that had a BLACK SQUARE going around the icon,but when i clicked on that icon

    it still would not do any thing at all. i will try to make a grid below to show you which icon it is that has the black

    square going around it, i have called GATEWAY and they could not help me,they told me to call my internet service

    but there was nothing wrong with the internet service, so i hope you can help me, as i am not very good at the technical

    part of computers. i hope this will help,sometimes i'm not sure if i explain my questions very well. there are well into the

    hundred's of messages in my email,my tech support at my internet service said that should not matter how many messages were in the email. they use to help me out a lot with my old hp-with windows me-2000,and you know what

    a pain they were,and the guys at my cable co. always got the thing back running for me,with instructions over the phone!!

    i don't know any thing about vista,i don't think this is any thing to bad,just some thing i don't know how to take care of.

    steve,thank you for any help you can give me!! or any one else that may have had the same problem and can help me!!!

    (steve,box 6,has the black square going around it,and box 7,is a mcfee security box,which i don't know what it does.)

                                                                                                                                                         arrow                                                         

       GRID------                                                                                   2                                3      4     5         6     7

     { 1}  CREATE MAIL -- REPLY-- REPLY ALL-- FOWARD-- PRINT X--{  }--SEND/RECEIVE  {  }   {  }   {  }   !   {_}   {  }    !

     box                                                                                                                                                box-6      arrow

                                                                                                                                                            with black

                                                                                                                                                            square around

                                                                                                                                                            the box,it looks

                                                                                                                                                            it was clicked

                                                                                                                                                            on,or pushed in

                                                                                                                                                            but if i click on

                                                                                                                                                            this box, it does

                                                                                                                                                            not do any thing

                                                                                                                                                                                                                                                          

                                                                                                                                                            

                                                                                                                                                         

                                                                                                                                                           

                                                                                                                                                        

                                                                                                                                                    

                                                                                                                                                                

     

                                                                                                                                                                 

                                                                                                                                                               

                                                                                                                                                              

                                                                                                                                                                  

                                                                                                                                                                

                                                                                                                                                                

                                                                                                                                           

                                                                                                                                                                 

     

     

     

     

     

     

    Monday, February 25, 2008 9:16 AM

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