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Windows says not Genuine but it is. RRS feed

  • Question

  • I bought a Laptop last year which needed the hard drive replaced. I replaced the Drive and loaded a brand new copy of windows 7.

    It run OK for a while, but now comes up with Windows 7 is not Genuine. I have been running windows 7 for a few months now with

    no problems, but getting tired of the not genuine message. What can I do.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     


    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-Y4M84-MT89G-44QCC

    Windows Product Key Hash: 17wt0NjwayOuO71rtrwgFIlng7g=

    Windows Product ID: 00371-221-4988256-86358

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {8BE33211-5BF3-4683-9406-75DAEAC88391}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.110408-1631

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     


    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     


    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     


    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Small Business 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

     


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Elaine Walker.RTS\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     


    File Scan Data-->

     


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8BE33211-5BF3-4683-9406-75DAEAC88391}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44QCC</PKey><PID>00371-221-4988256-86358</PID><PIDType>5</PIDType><SID>S-1-5-21-4124648666-2435934197-1127841748</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20080904000000.000000+000</Date></BIOS><HWID>ECB83607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>9C3261DEEF17DB4</Val><Hash>RNobpCcqYN9M6YMYVI16ni8Ir1A=</Hash><Pid>81606-OEM-6473096-31116</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     


    Spsys.log Content: 0x80070002

     


    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     


    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00172-221-498825-00-2057-7600.0000-0702011

    Installation ID: 014823503782409550195805964522994186118602466654806306

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine

    Use

    Product

    Partial

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 05/08/2011 16:06:09

     


    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 8:4:2011 16:57

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAeqhc1XaLQq16f3hrgvTGBgR21F+My6zOaAcqhQ==

     


    OEM Activation 1.0 Data-->

    N/A

     


    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name OEMID Value OEMTableID Value

      APIC   INSYDE     

      FACP   HPQOEM  SLIC-MPC

      HPET   INSYDE  SLIC-MPC

      BOOT   INSYDE  INSYDE 

      MCFG   INSYDE     

      ASF!   INTEL    HCG

      SLIC   HPQOEM  SLIC-MPC

      SSDT   INTEL   SataAhci

      SSDT   INTEL   SataAhci 

    Friday, August 5, 2011 3:17 PM

Answers