locked
Installer encountered errors. The operation timed out. Get more help Error: 80072EE2 RRS feed

  • Question

  • The only other posting with 80072ee2 was a request for help that was told to start a new post - so here goes with mine!
    Brand new installation of Windows7 RTM this morning. No AV installed yet and I get the error "Installer encountered errors. The operation timed out. Get more help Error: 80072EE2"
    I will try a reboot and report back on the status. Edit Same problem persists after a reboot. I'm running Ultimate 7 32bit. The computer name is the same as the old computer name that the RC was using. I have not removed the device from the website.

    Event log entries below

    Log Name:      Application
    Source:        MsiInstaller
    Date:          8/7/2009 8:15:06 PM
    Event ID:      1042
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          SYSTEM
    Computer:      kato7
    Description:
    Ending a Windows Installer transaction: C:\Users\Andy\AppData\Local\Microsoft\Live Mesh\Setup\LiveMesh.MSI. Client Process Id: 2080.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">1042</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-08-08T00:15:06.000000000Z" />
        <EventRecordID>241</EventRecordID>
        <Channel>Application</Channel>
        <Computer>kato7</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data>C:\Users\Andy\AppData\Local\Microsoft\Live Mesh\Setup\LiveMesh.MSI</Data>
        <Data>2080</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    Log Name:      Application
    Source:        MsiInstaller
    Date:          8/7/2009 8:15:06 PM
    Event ID:      1033
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          kato7\Andy
    Computer:      kato7
    Description:
    Windows Installer installed the product. Product Name: Live Mesh. Product Version: 0.9.4014.4. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">1033</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-08-08T00:15:06.000000000Z" />
        <EventRecordID>240</EventRecordID>
        <Channel>Application</Channel>
        <Computer>kato7</Computer>
        <Security UserID="S-1-5-21-2089848504-851151285-421844100-1000" />
      </System>
      <EventData>
        <Data>Live Mesh</Data>
        <Data>0.9.4014.4</Data>
        <Data>1033</Data>
        <Data>1603</Data>
        <Data>Microsoft Corporation</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
        <Binary>7B44434234453144392D423138372D344235342D393731452D3134373834383543394135337D3030303065663138316162386462336235356436383330323230373230636633383335623030303030393034</Binary>
      </EventData>
    </Event>

    Log Name:      Application
    Source:        MsiInstaller
    Date:          8/7/2009 8:15:06 PM
    Event ID:      11708
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          kato7\Andy
    Computer:      kato7
    Description:
    Product: Live Mesh -- Installation operation failed.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">11708</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-08-08T00:15:06.000000000Z" />
        <EventRecordID>239</EventRecordID>
        <Channel>Application</Channel>
        <Computer>kato7</Computer>
        <Security UserID="S-1-5-21-2089848504-851151285-421844100-1000" />
      </System>
      <EventData>
        <Data>Product: Live Mesh -- Installation operation failed.</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
        <Binary>7B44434234453144392D423138372D344235342D393731452D3134373834383543394135337D</Binary>
      </EventData>
    </Event>

    Log Name:      Application
    Source:        MsiInstaller
    Date:          8/7/2009 8:12:52 PM
    Event ID:      1040
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          kato7\Andy
    Computer:      kato7
    Description:
    Beginning a Windows Installer transaction: C:\Users\Andy\AppData\Local\Microsoft\Live Mesh\Setup\LiveMesh.MSI. Client Process Id: 2080.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">1040</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-08-08T00:12:52.000000000Z" />
        <EventRecordID>238</EventRecordID>
        <Channel>Application</Channel>
        <Computer>kato7</Computer>
        <Security UserID="S-1-5-21-2089848504-851151285-421844100-1000" />
      </System>
      <EventData>
        <Data>C:\Users\Andy\AppData\Local\Microsoft\Live Mesh\Setup\LiveMesh.MSI</Data>
        <Data>2080</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    • Edited by helsby Saturday, August 8, 2009 12:40 AM more information provided. Problem persists after reboot
    Saturday, August 8, 2009 12:30 AM

Answers

  • Ha - well that was easy. I removed the old device from live mesh and then the installation worked.
    • Marked as answer by helsby Saturday, August 8, 2009 12:45 AM
    Saturday, August 8, 2009 12:45 AM

All replies

  • Ha - well that was easy. I removed the old device from live mesh and then the installation worked.
    • Marked as answer by helsby Saturday, August 8, 2009 12:45 AM
    Saturday, August 8, 2009 12:45 AM
  • Thanks for reporting back that it was resolved. I find it odd that you needed to remove the device from the Mesh in order for the new install to work. I did the same as you this weekend and did not remove the duplicate (older) device from the Mesh until after I installed the client on Win7 RTM. My PC was also named identically under RTM as it was for the beta and RC installs.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Monday, August 10, 2009 12:37 PM
    Moderator
  • I'm having the same error: [80072EE2] The operation timed out.

    Attempting install on Windows 7 RC. Currently only have Live Mesh installed on one other Vista PC.

    Windows Update works fine in every other respect, so I was surprised to learn that this error is associated with that.

    Any suggestions to solve this?
    Sunday, September 6, 2009 9:44 AM
  • AusFish, this is a totally new installation? No other PCs in your Mesh and Live Mesh has never been on this PC?
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, September 8, 2009 11:32 AM
    Moderator