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  Type services.msc in the search box. A box will pop up that lists the services running on your computer. Scroll down to a service called software protection and see if it is running, if not righ click on it, select properties then click start, under startup settings make sure it says automatic (delayed start) then click OK. The notification should go away.

  If it does not work or you get reoccurences of this start a no cost support incident at the address below, something may be tampering with this service and you may need further assistance. Please let us know if this helped or if you have to start a wga support ticket, what the solution ends up being.

  http://support.microsoft.com/gp/contactwga

  Thanks

  Carl

  • Proposed as answer by Darin Smith MS Wednesday, July 21, 2010 6:37 PM
  • Unproposed as answer by Darin Smith MS Friday, July 23, 2010 8:44 PM

  Wednesday, July 21, 2010 1:41 PM
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  tested but it popout a window said "windows could not start the software protection service on local computer. Error 2:the system cannot find the file specified"

  Friday, July 23, 2010 3:10 AM
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  "ygz12345" wrote in message news:c478053b-0d5b-45d8-85af-ddc712311e7b...

  tested but it popout a window said "windows could not start the software protection service on local computer. Error 2:the system cannot find the file specified"

  
  

  Interesting - what file does the properties window show as being linked?

   

  You should try using the System File Checker to restore the file -

   

  Click on the Start button
  type in the Search  box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
   - the Elevated Command Prompt window should pop up
  At the Command prompt, type
   
  SFC   /SCANNOW
   
  and hit the Enter key
  Wait for the scan to finish - make a note of any error messages - and then reboot
  Visit the Validation site  http://www.microsoft.com/genuine and attempt to Validate Windows - again, make a note of error messages.
  Reboot.
  Run MGADiag again, and post the report, and error messages in your reply.
  

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Friday, July 23, 2010 8:44 PM
  • Marked as answer by Darin Smith MS Monday, July 26, 2010 7:38 PM

  Friday, July 23, 2010 6:33 AM

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  One other thing I just noticed, which may be relevant.... You are using a version of Office intended for enterprise use, and not supposed to be sold to the general public. If you are a member of such an enterprise, then please see your system administrator for advice about the Blocked Key. If you are NOT a member - then you may have some unwelcome visitors on your PC that came with the program!

  You should urgently uninstall the Office Enterprise suite, and then run a good up-to-date anti-virus program, and a good anti-malware program over the system - the Windows Live One-Care scanner has a pretty good reputation for a one-time AV scan in addition to your installed AV, and I;d suggest Malwarebytes Anti-Malware (www.malwarebytes.org) for the anti-malware scan - install, update, and run a full system scan and see what it finds.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, July 23, 2010 11:02 PM

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  i just notice this 1 ..

  http://img651.imageshack.us/img651/4595/56299485.png

  n my laptop didnt install any microsoft office

  Tuesday, July 27, 2010 3:31 AM
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  i follow steps from here

  http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer

  but i cant find the "activate windows now"

  Tuesday, July 27, 2010 3:38 AM
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  after running the scan, it show "Windows Resource Protection did not find any integrity violations"

   

  Tuesday, July 27, 2010 4:00 AM
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  after validation it show "

  Install genuine Windows now.

  Windows running on this PC is not genuine. To resolve, you must install genuine Windows now. We can help you with that."

  Tuesday, July 27, 2010 4:05 AM
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  after running MGADiag again...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-P4JXK-TC9DV-96Y7M
  Windows Product Key Hash: g1blmzUCOsl6t6F3CWqCNpwE1wc=
  Windows Product ID: 00359-OEM-8882603-28571
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {1DBBC6D3-13E9-46A5-8AB8-F3A1AE7DF70E}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7600.win7_gdr.091207-1941
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{1DBBC6D3-13E9-46A5-8AB8-F3A1AE7DF70E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-96Y7M</PKey><PID>00359-OEM-8882603-28571</PID><PIDType>3</PIDType><SID>S-1-5-21-661119769-2791975357-3259312678</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 4736     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20090512000000.000000+000</Date></BIOS><HWID>A8B83607018400F8</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0001000000000000
  Event Time Stamp: 7:27:2010 12:04
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc

  
  HWID Data-->
  HWID Hash Current: MgAAAAIAAQABAAEAAQACAAAAAgABAAEAeqg+tF6BFT/ejHzV8Kx39kTYAG4ep3JHRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   ACRSYS  ACRPRDCT
    FACP   ACRSYS  ACRPRDCT
    HPET   ACRSYS  ACRPRDCT
    BOOT   ACRSYS  ACRPRDCT
    MCFG   ACRSYS  ACRPRDCT
    ASF!   ACRSYS  ACRPRDCT
    SLIC   ACRSYS  ACRPRDCT
    SSDT   PmRef  CpuPm

   

  Tuesday, July 27, 2010 4:12 AM
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  "ygz12345" wrote in message news:5b07e2be-cf9f-4233-ac31-f780a74b07e7...

  after running MGADiag again...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-P4JXK-TC9DV-96Y7M
  Windows Product Key Hash: g1blmzUCOsl6t6F3CWqCNpwE1wc=
  Windows Product ID: 00359-OEM-8882603-28571
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0001000000000000
  Event Time Stamp: 7:27:2010 12:04
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppsvc

   

  
  

  That gets us little more information :(
  The SPPSVC is still not running - but it gives no indication as to why this is so.

  Please check that the service (Software Protection Service) is set to Automatic, and is started

  Darin recently posted a methodology to a a similar problem - you can try it to see if it helps at all...

  <quote>

   While my tools can't tell me what is Tampering the service, there are some thing I would like you to try to see if it corrects the problem.

   

  a) Reboot Windows and see if the Non-genuine message returns.

   

  b) Run a Anti-Virus scan (preferably multiple scans using different anti-virus software)

   

  c) Try the below steps that will recreate Windows 7's licensing store:

   

  1) Click Start button.
  2) Type: CMD.exe into the 'Search programs and files' field
  3) Right-Click on CMD.exe and select 'Run as Administrator'
  4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
  Note: the Software Protection servive may not be running, this is ok.
  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
  6) Type: rename tokens.dat tokens.bar
  7) Type: cd %windir%\system32
  8) Type: net start sppsvc
  9) Type: slui.exe
  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

   

  d) Change the Product Key being used to the key listed on the sticker on the side or bottom of the PC (for Laptops, the sticker my be in the battery compartment). To change the key, click the Start button, right-click Computer and select Properties. The system windows will come up.  At the bottom of the system window, click the Change Product Key button and follow the directions. Afterwards you will need to Activate by Phone.

   

  Be sure to record the results of each of the things I have asked you to do and any error messages that may come up along the way. If an error message does come up, please be specific about what you did right before the error appeared.
  </quote>
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, July 29, 2010 6:14 AM

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