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Unrecognized Subscription Data RRS feed

  • Question

  • I'm trying to activate my new technet subscription and i keep getting either this error or an unknown error. i'm entering the info exactly as it appears in the e-mail even copying and pasting it from the e-mail directly into the boxes and nothing is working.

    Activate My Subscription

    Please enter your account information below exactly as it is listed on the email you received inviting you to activate your subscription.

     

    Unrecognized Subscription Data

    The data that you have provided could not be located in our system.

    You can try to:
    • Reenter the data, making sure that all information provided is typed accurately.
    • Check to see if this subscription is already in the subscription list on the Subscription Management page.
    • Contact Support

    Reference Id: 8EB23832

    Friday, February 25, 2011 11:07 PM