locked
CRM 2011 Portal website Cache issue RRS feed

  • Question

  • We have a CRM Portal installed on our CRM server, but we can't get the Cache invalidation going by following the instruction on the link: http://msdn.microsoft.com/en-us/library/gg695795.aspx

    When we update a record in CRM, the following error occurs on the system job Microsoft.Xrm.Portal.Plugin.WebNotificationPlugin: update of any Entity

    Plugin Trace:

    [Microsoft.Xrm.Portal.Plugins: Microsoft.Xrm.Portal.Plugins.WebNotificationPlugin]
    [fe2f7052-ff53-e111-91e3-00155d03a708: Microsoft.Xrm.Portal.Plugins.WebNotificationPlugin: Update of  any Entity]



    Error Message:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The remote server returned an error: (401) Unauthorized.Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220891</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
        <KeyValuePairOfstringanyType>
          <d2p1:key>OperationStatus</d2p1:key>
          <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:int">0</d2p1:value>
        </KeyValuePairOfstringanyType>
      </ErrorDetails>
      <Message>The remote server returned an error: (401) Unauthorized.</Message>
      <Timestamp>2013-01-17T03:46:00.4501431Z</Timestamp>
      <InnerFault i:nil="true" />
      <TraceText>
    [Microsoft.Xrm.Portal.Plugins: Microsoft.Xrm.Portal.Plugins.WebNotificationPlugin]
    [fe2f7052-ff53-e111-91e3-00155d03a708: Microsoft.Xrm.Portal.Plugins.WebNotificationPlugin: Update of  any Entity]

    </TraceText>
    </OrganizationServiceFault>

    In the tracing log, we got the following error:

    [2013-01-17 16:20:50.349] Process:Microsoft.Crm.Sandbox.HostService |Organization:6894ea1e-b5d2-4b09-bf57-b1a9802db5cb |Thread:   17 |Category: Sandbox |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId:  | 
    SandboxWorkerProcess.Execute  ilOffset = 0x1EC
    >Execute failed: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: The remote server returned an error: (401) Unauthorized.

    Any help on this issue would be appreciated.

    Many Thanks,

    Bin

    Thursday, January 17, 2013 5:00 AM

All replies

  • How do your Portal Users authenticate?

    Ordinarily authentication to the Cache Invalidation handler requires no authentication; but an HTTP 401 (Unauthorized) error indicates otherwise for your Portal implementation.  If your Portal Users are required to authenticate via NTLM, you will have to make an exception in your web.config for /Cache.axd


    --pogo (pat) @ pogo69.wordpress.com

    Thursday, January 17, 2013 5:58 AM
  • we use anonymous authentication and form authentication, we didn't enable windows authentication.
    Sunday, January 20, 2013 10:53 AM
  • It looks like the CRM plugin is firing and is getting a 401 error on your portal url.  I suspect that your portal url is inaccurate.  It should be something like www.mydomain.com/Cache.axd

    One thing to note is that the plugin is registered for the sandbox and you cannot use localhost or an IP address in the url - a sandbox restriction.


    Shan McArthur www.shanmcarthur.net Check out the commercial edition of xRM portals @ www.adxstudio.com

    Monday, January 21, 2013 4:00 AM
    Moderator
  • Our portal web notification url is http://crmportal.wananga.ac.nz/cache.axd, our portal URL is http://crmportal.wananga.ac.nz/

    I have deleted the webNotificationPlugin and register it back but still no luck :-(

    Monday, January 21, 2013 4:41 AM
  • Try this url in your browser:  http://crmportal.wananga.ac.nz/cache.axd?Message=InvalidateAll

    If it returns a 401, then the cache invalidation mechanism is not wired up properly in your portal.  Assuming an IIS7+ web server, look at the handlers section for the cache.axd handler.  It should look something like this:

    		<handlers>
    			<add name="CacheInvalidation" verb="*" path="Cache.axd" preCondition="integratedMode" type="Microsoft.Xrm.Portal.Web.Handlers.CacheInvalidationHandler, Microsoft.Xrm.Portal"/>
    

     If it returns an empty page without an error, then there must be some name resolution issues between your CRM server and your website (the plugin runs in the sandbox service and it needs to be able to locate the portal to send the cache invalidation requests to it).

    Shan McArthur www.shanmcarthur.net Check out the commercial edition of xRM portals @ www.adxstudio.com

    Monday, January 21, 2013 3:14 PM
    Moderator
  • I have try the url http://crmportal.wananga.ac.nz/cache.axd?Message=InvalidateAll and it returns an empty page without error.

    Our CRM server, Portal Website and SQL server are installing on the same machine, and the accounts to run these services have local administrator right.

    What kind of name resolution issues could be between my CRM server and the portal website?

    Many Thanks

    Monday, January 21, 2013 11:11 PM
  • Ok, that is good so far.  Since your portal and CRM are on the same server, RDP to the server, then open a browser on the server and navigate to the cache url you just validated.  If you get back a blank response, then things should just be working.  If not, then it will likely be name resolution related and you can compensate using a split DNS (one for internal) or simply putting a host header entry in your hosts file.


    Shan McArthur www.shanmcarthur.net Check out the commercial edition of xRM portals @ www.adxstudio.com

    Tuesday, January 22, 2013 12:40 AM
    Moderator
  • I got back a blank response on the CRM and portal server, but it's still no working, the webNotificationPlugin system job still get error 401.
    Tuesday, January 22, 2013 1:09 AM
  • Do you perhaps have more than one notification url?  Check if there are any inactive ones.  The code for the plugin is very straight forward and is known to work without issue.  You must have another option in there, or have made a small typo in your review and typing.  It is just doing a simple HTTP call.

    Shan McArthur www.shanmcarthur.net Check out the commercial edition of xRM portals @ www.adxstudio.com

    Tuesday, January 22, 2013 1:45 AM
    Moderator
  • Yes, we have one inactive notification URL and I just deleted it.

    The webNotificationPlugin system job is running success now, but the content in the portal website still not update automatically.

    Any idea?


    • Edited by Bin Wan Tuesday, January 22, 2013 8:44 AM
    Tuesday, January 22, 2013 2:19 AM
  • Turn on tracing on your portal and validate that there is a call to cache.axd and that the trace detail for that request does not have an error.  The trace mechanism works well and does not have any known bugs, but it does require your environment to be configured properly.  Another suggestion - try recycling your app pool on your portal and see if the data shows up after the recycle.  If it is a caching issue, it should.  Also remember that the cache invalidation is an asynch plugin so it can take a little time to show up on the portal.  That is why examining the trace.axd is helpful.

    Shan McArthur www.shanmcarthur.net Check out the commercial edition of xRM portals @ www.adxstudio.com

    Tuesday, January 22, 2013 6:02 PM
    Moderator
  • On the portal trace.axd page, there is a call to cache.axd with status code 200, but in the request details page the status code is 404 as showing below. The data shows up after manually recycle portal app pool.

    Request Details

    Session Id: dsqk1kuv2adeyvajw2qu53fe Request Type: GET
    Time of Request: 23/01/2013 8:44:12 a.m. Status Code: 404
    Request Encoding: Unicode (UTF-8) Response Encoding: Unicode (UTF-8)
    Trace Information

    Category Message From First(s) From Last(s)
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico)
    PortalRouteHandler: GetHttpHandler path=~/Pages/Page.aspx 0.010099 0.010099
    aspx.page Begin PreInit 0.010287 0.000188
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico) 0.010430 0.000143
    aspx.page End PreInit 0.022499 0.012069
    aspx.page Begin Init 0.022529 0.000030
    aspx.page End Init 0.023006 0.000477
    aspx.page Begin InitComplete 0.023025 0.000018
    aspx.page End InitComplete 0.023035 0.000010
    aspx.page Begin PreLoad 0.023045 0.000010
    aspx.page End PreLoad 0.023063 0.000017
    aspx.page Begin Load 0.023073 0.000010
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico) 0.027642 0.004569
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico) 0.034436 0.006794
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico) 0.041095 0.006660
    CrmSiteMapProvider: GetChildNodes(/page-not-found) 0.048300 0.007204
    aspx.page End Load 0.057736 0.009437
    aspx.page Begin LoadComplete 0.057766 0.000030
    aspx.page End LoadComplete 0.057777 0.000011
    aspx.page Begin PreRender 0.057786 0.000009
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico) 0.062107 0.004321
    CrmSiteMapProvider: GetParentNode(/page-not-found) 0.069038 0.006931
    CrmSiteMapProvider: FindSiteMapNode(/favicon.ico) 0.079750 0.010712
    aspx.page End PreRender 0.086805 0.007055
    aspx.page Begin PreRenderComplete 0.086831 0.000026
    aspx.page End PreRenderComplete 0.086989 0.000158
    aspx.page Begin SaveState 0.088726 0.001737
    aspx.page End SaveState 0.088955 0.000229
    aspx.page Begin SaveStateComplete 0.088973 0.000018
    aspx.page End SaveStateComplete 0.088983 0.000010
    aspx.page Begin Render 0.088992 0.000009
    aspx.page End Render 0.090590 0.001597
    Control Tree

    Control UniqueID Type Render Size Bytes (including children) ViewState Size Bytes (excluding children) ControlState Size Bytes (excluding children)
    __Page ASP.pages_page_aspx 11572 0 0
        ctl00 ASP.masterpages_default_master 11572 0 0
            ctl00$ctl08 System.Web.UI.LiteralControl 172 0 0
            ctl00$CurrentEntity Microsoft.Xrm.Portal.Web.UI.WebControls.CrmEntityDataSource 0 0 0
            ctl00$ctl09 System.Web.UI.LiteralControl 2 0 0
            ctl00$Head1 System.Web.UI.HtmlControls.HtmlHead 868 0 0
                ctl00$ctl00 System.Web.UI.HtmlControls.HtmlTitle 34 0 0
                    ctl00$Literal1 System.Web.UI.WebControls.Literal 0 0 0
                    ctl00$Property1 Microsoft.Xrm.Portal.Web.UI.WebControls.Property 15 56 0
                ctl00$ctl01 System.Web.UI.HtmlControls.HtmlLink 61 0 0
                ctl00$ctl02 System.Web.UI.HtmlControls.HtmlLink 66 0 0
                ctl00$ctl03 System.Web.UI.HtmlControls.HtmlLink 76 0 0
                ctl00$ctl04 System.Web.UI.HtmlControls.HtmlLink 68 0 0
                ctl00$ctl05 System.Web.UI.HtmlControls.HtmlLink 70 0 0
                ctl00$ctl06 System.Web.UI.HtmlControls.HtmlLink 119 0 0
                ctl00$ctl10 System.Web.UI.LiteralControl 190 0 0
                ctl00$ctl07 System.Web.UI.HtmlControls.HtmlLink 76 0 0
                ctl00$ctl11 System.Web.UI.LiteralControl 84 0 0
            ctl00$ctl12 System.Web.UI.ResourceBasedLiteralControl 513 0 0
            Form1 System.Web.UI.HtmlControls.HtmlForm 9997 0 0
                ctl00$ScriptManager1 System.Web.UI.ScriptManager 168 0 0
                ctl00$SiteEditingManager1 Microsoft.Xrm.Portal.Web.UI.WebControls.SiteEditingManager 38 0 0
                ctl00$Snippet1 Microsoft.Xrm.Portal.Web.UI.WebControls.Snippet 170 0 0
                    ctl00$Snippet1$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 101 0 0
                        ctl00$Snippet1$ctl01 System.Web.UI.LiteralControl 61 0 0
                ctl00$Snippet10 Microsoft.Xrm.Portal.Web.UI.WebControls.Snippet 762 0 0
                    ctl00$Snippet10$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 692 0 0
                        ctl00$Snippet10$ctl01 System.Web.UI.LiteralControl 652 0 0
                ctl00$WebLinks1 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinks 749 28 0
                    ctl00$WebLinks1$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 700 96 0
                        ctl00$WebLinks1$ctl01 System.Web.UI.HtmlControls.HtmlGenericControl 621 0 0
                            ctl00$WebLinks1$ctl02 System.Web.UI.HtmlControls.HtmlGenericControl 77 0 0
                                ctl00$WebLinks1$ctl03 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 54 68 0
                            ctl00$WebLinks1$ctl04 System.Web.UI.HtmlControls.HtmlGenericControl 78 0 0
                                ctl00$WebLinks1$ctl05 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 69 88 0
                            ctl00$WebLinks1$ctl06 System.Web.UI.HtmlControls.HtmlGenericControl 85 0 0
                                ctl00$WebLinks1$ctl07 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 76 96 0
                            ctl00$WebLinks1$ctl08 System.Web.UI.HtmlControls.HtmlGenericControl 99 0 0
                                ctl00$WebLinks1$ctl09 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 90 116 0
                            ctl00$WebLinks1$ctl10 System.Web.UI.HtmlControls.HtmlGenericControl 103 0 0
                                ctl00$WebLinks1$ctl11 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 94 120 0
                            ctl00$WebLinks1$ctl12 System.Web.UI.HtmlControls.HtmlGenericControl 79 0 0
                                ctl00$WebLinks1$ctl13 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 70 88 0
                            ctl00$WebLinks1$ctl14 System.Web.UI.HtmlControls.HtmlGenericControl 91 0 0
                                ctl00$WebLinks1$ctl15 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 69 88 0
                ctl00$Breadcrumbs System.Web.UI.WebControls.ContentPlaceHolder 483 0 0
                    ctl00$Breadcrumbs$ctl00 System.Web.UI.LiteralControl 31 0 0
                    ctl00$Breadcrumbs$SiteMapPath1 System.Web.UI.WebControls.SiteMapPath 426 0 0
                        ctl00$Breadcrumbs$SiteMapPath1$ctl00 System.Web.UI.WebControls.SiteMapNodeItem 27 0 0
                            ctl00$Breadcrumbs$SiteMapPath1$ctl00$ctl00 System.Web.UI.WebControls.Literal 14 0 0
                    ctl00$Breadcrumbs$ctl01 System.Web.UI.LiteralControl 26 0 0
                ctl00$Sidebar System.Web.UI.WebControls.ContentPlaceHolder 48 0 0
                    ctl00$Sidebar$ctl00 System.Web.UI.LiteralControl 26 0 0
                    ctl00$Sidebar$SidebarBottom System.Web.UI.WebControls.ContentPlaceHolder 0 0 0
                    ctl00$Sidebar$ctl01 System.Web.UI.LiteralControl 22 0 0
                ctl00$Content System.Web.UI.WebControls.ContentPlaceHolder 197 0 0
                    ctl00$Content$ctl00 System.Web.UI.LiteralControl 52 0 0
                    ctl00$Content$Property3 Microsoft.Xrm.Portal.Web.UI.WebControls.Property 123 0 0
                        ctl00$Content$Property3$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 40 0 0
                            ctl00$Content$Property3$ctl01 System.Web.UI.LiteralControl 0 0 0
                    ctl00$Content$ctl01 System.Web.UI.LiteralControl 22 0 0
                ctl00$ContentBottom System.Web.UI.WebControls.ContentPlaceHolder 48 0 0
                    ctl00$ContentBottom$ctl00 System.Web.UI.LiteralControl 26 0 0
                    ctl00$ContentBottom$CrmSiteMapChildView1 Microsoft.Xrm.Portal.Web.UI.WebControls.CrmSiteMapChildView 0 52 28
                    ctl00$ContentBottom$ctl01 System.Web.UI.LiteralControl 22 0 0
                ctl00$Snippet2 Microsoft.Xrm.Portal.Web.UI.WebControls.Snippet 144 0 0
                    ctl00$Snippet2$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 75 0 0
                        ctl00$Snippet2$ctl01 System.Web.UI.LiteralControl 35 0 0
                ctl00$WebLinks3 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinks 1040 28 0
                    ctl00$WebLinks3$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 991 96 0
                        ctl00$WebLinks3$ctl01 System.Web.UI.HtmlControls.HtmlGenericControl 912 0 0
                            ctl00$WebLinks3$ctl02 System.Web.UI.HtmlControls.HtmlGenericControl 77 0 0
                                ctl00$WebLinks3$ctl03 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 54 68 0
                            ctl00$WebLinks3$ctl04 System.Web.UI.HtmlControls.HtmlGenericControl 78 0 0
                                ctl00$WebLinks3$ctl05 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 69 88 0
                            ctl00$WebLinks3$ctl06 System.Web.UI.HtmlControls.HtmlGenericControl 85 0 0
                                ctl00$WebLinks3$ctl07 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 76 96 0
                            ctl00$WebLinks3$ctl08 System.Web.UI.HtmlControls.HtmlGenericControl 99 0 0
                                ctl00$WebLinks3$ctl09 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 90 116 0
                            ctl00$WebLinks3$ctl10 System.Web.UI.HtmlControls.HtmlGenericControl 103 0 0
                                ctl00$WebLinks3$ctl11 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 94 120 0
                            ctl00$WebLinks3$ctl12 System.Web.UI.HtmlControls.HtmlGenericControl 79 0 0
                                ctl00$WebLinks3$ctl13 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 70 88 0
                            ctl00$WebLinks3$ctl14 System.Web.UI.HtmlControls.HtmlGenericControl 78 0 0
                                ctl00$WebLinks3$ctl15 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 69 88 0
                            ctl00$WebLinks3$ctl16 System.Web.UI.HtmlControls.HtmlGenericControl 99 0 0
                                ctl00$WebLinks3$ctl17 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 90 116 0
                            ctl00$WebLinks3$ctl18 System.Web.UI.HtmlControls.HtmlGenericControl 107 0 0
                                ctl00$WebLinks3$ctl19 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 98 124 0
                            ctl00$WebLinks3$ctl20 System.Web.UI.HtmlControls.HtmlGenericControl 98 0 0
                                ctl00$WebLinks3$ctl21 Microsoft.Xrm.Portal.Web.UI.WebControls.WebLinkHyperLink 76 96 0
                ctl00$Snippet3 Microsoft.Xrm.Portal.Web.UI.WebControls.Snippet 197 0 0
                    ctl00$Snippet3$ctl00 System.Web.UI.HtmlControls.HtmlGenericControl 128 0 0
                        ctl00$Snippet3$ctl01 System.Web.UI.LiteralControl 88 0 0
                ctl00$LoginView1 System.Web.UI.WebControls.LoginView 0 0 0
                ctl00$CrmEntityEditingManager1 Microsoft.Xrm.Portal.Web.UI.WebControls.CrmEntityEditingManager 128 156 0
            ctl00$ctl13 System.Web.UI.LiteralControl 20 0 0
    Session State

    Session Key Type Value
    Application State

    Application Key Type Value
    Request Cookies Collection

    Name Value Size
    __atuvc 0%7C43%2C0%7C44%2C0%7C45%2C0%7C46%2C7%7C47 50
    anonprofile 17ACDSw6UrDu0mNPZ91UQbqScHkl-U2f-lbPtJRPZcUw2eu8tScvbrYeqmOhHJxxuZPJhObG6NNwFDY17KZDn8Y_mo9MxQK-XtEnKwZGqtkpn64LEMPKSmAYaE_GLSqn40K3GfbMcTiNYSx7M0ScEOiw3XQJj6WQZIJoEff3sHAd6KP2g_06jw_Jfrgcj8SL0 205
    Response Cookies Collection

    Name Value Size
    Headers Collection

    Name Value
    Connection keep-alive
    Accept */*
    Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.3
    Accept-Encoding gzip,deflate,sdch
    Accept-Language en-US,en;q=0.8
    Cookie __atuvc=0%7C43%2C0%7C44%2C0%7C45%2C0%7C46%2C7%7C47; anonprofile=17ACDSw6UrDu0mNPZ91UQbqScHkl-U2f-lbPtJRPZcUw2eu8tScvbrYeqmOhHJxxuZPJhObG6NNwFDY17KZDn8Y_mo9MxQK-XtEnKwZGqtkpn64LEMPKSmAYaE_GLSqn40K3GfbMcTiNYSx7M0ScEOiw3XQJj6WQZIJoEff3sHAd6KP2g_06jw_Jfrgcj8SL0
    Host crmportal.wananga.ac.nz
    User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17
    Form Collection

    Name Value
    Querystring Collection

    Name Value
    Server Variables

    Name Value
    ALL_HTTP HTTP_CONNECTION:keep-alive HTTP_ACCEPT:*/* HTTP_ACCEPT_CHARSET:ISO-8859-1,utf-8;q=0.7,*;q=0.3 HTTP_ACCEPT_ENCODING:gzip,deflate,sdch HTTP_ACCEPT_LANGUAGE:en-US,en;q=0.8 HTTP_COOKIE:__atuvc=0%7C43%2C0%7C44%2C0%7C45%2C0%7C46%2C7%7C47; anonprofile=17ACDSw6UrDu0mNPZ91UQbqScHkl-U2f-lbPtJRPZcUw2eu8tScvbrYeqmOhHJxxuZPJhObG6NNwFDY17KZDn8Y_mo9MxQK-XtEnKwZGqtkpn64LEMPKSmAYaE_GLSqn40K3GfbMcTiNYSx7M0ScEOiw3XQJj6WQZIJoEff3sHAd6KP2g_06jw_Jfrgcj8SL0 HTTP_HOST:crmportal.wananga.ac.nz HTTP_USER_AGENT:Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17
    ALL_RAW Connection: keep-alive Accept: */* Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-US,en;q=0.8 Cookie: __atuvc=0%7C43%2C0%7C44%2C0%7C45%2C0%7C46%2C7%7C47; anonprofile=17ACDSw6UrDu0mNPZ91UQbqScHkl-U2f-lbPtJRPZcUw2eu8tScvbrYeqmOhHJxxuZPJhObG6NNwFDY17KZDn8Y_mo9MxQK-XtEnKwZGqtkpn64LEMPKSmAYaE_GLSqn40K3GfbMcTiNYSx7M0ScEOiw3XQJj6WQZIJoEff3sHAd6KP2g_06jw_Jfrgcj8SL0 Host: crmportal.wananga.ac.nz User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17
    APPL_MD_PATH /LM/W3SVC/3/ROOT
    APPL_PHYSICAL_PATH C:\inetpub\wwwroot\CustomerPortal\
    AUTH_TYPE
    AUTH_USER
    AUTH_PASSWORD
    LOGON_USER
    REMOTE_USER
    CERT_COOKIE
    CERT_FLAGS
    CERT_ISSUER
    CERT_KEYSIZE
    CERT_SECRETKEYSIZE
    CERT_SERIALNUMBER
    CERT_SERVER_ISSUER
    CERT_SERVER_SUBJECT
    CERT_SUBJECT
    CONTENT_LENGTH 0
    CONTENT_TYPE
    GATEWAY_INTERFACE CGI/1.1
    HTTPS off
    HTTPS_KEYSIZE
    HTTPS_SECRETKEYSIZE
    HTTPS_SERVER_ISSUER
    HTTPS_SERVER_SUBJECT
    INSTANCE_ID 3
    INSTANCE_META_PATH /LM/W3SVC/3
    LOCAL_ADDR 10.10.0.106
    PATH_INFO /favicon.ico
    PATH_TRANSLATED C:\inetpub\wwwroot\CustomerPortal\favicon.ico
    QUERY_STRING
    REMOTE_ADDR 10.10.0.106
    REMOTE_HOST 10.10.0.106
    REMOTE_PORT 58894
    REQUEST_METHOD GET
    SCRIPT_NAME /favicon.ico
    SERVER_NAME crmportal.wananga.ac.nz
    SERVER_PORT 80
    SERVER_PORT_SECURE 0
    SERVER_PROTOCOL HTTP/1.1
    SERVER_SOFTWARE Microsoft-IIS/7.5
    URL /favicon.ico
    HTTP_CONNECTION keep-alive
    HTTP_ACCEPT */*
    HTTP_ACCEPT_CHARSET ISO-8859-1,utf-8;q=0.7,*;q=0.3
    HTTP_ACCEPT_ENCODING gzip,deflate,sdch
    HTTP_ACCEPT_LANGUAGE en-US,en;q=0.8
    HTTP_COOKIE __atuvc=0%7C43%2C0%7C44%2C0%7C45%2C0%7C46%2C7%7C47; anonprofile=17ACDSw6UrDu0mNPZ91UQbqScHkl-U2f-lbPtJRPZcUw2eu8tScvbrYeqmOhHJxxuZPJhObG6NNwFDY17KZDn8Y_mo9MxQK-XtEnKwZGqtkpn64LEMPKSmAYaE_GLSqn40K3GfbMcTiNYSx7M0ScEOiw3XQJj6WQZIJoEff3sHAd6KP2g_06jw_Jfrgcj8SL0
    HTTP_HOST crmportal.wananga.ac.nz
    HTTP_USER_AGENT Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17
    Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.17929                   

    Tuesday, January 22, 2013 8:07 PM
  • Any idea what I can do?

    Thanks

    Wednesday, January 23, 2013 7:59 PM
  • Hi Bin,

    I have exactly the same issue but in Adxstudio version 7 with CRM 2015.  Did you manage to resolve this issue and how. I can see Cache.axd in Trace.axd but data isn't refreshing.

    Thanks in Advance

    Wednesday, November 9, 2016 5:27 PM