Winodws Genuine software problem RRS feed

  • Question

  • Ive installes windows Xp SP2 on my pc

    Im getting this problem---This copy of windows did not pass  genuine windows validation

    and my computer desktop became black..

    the following is the result of WGA diagonostic tool
    Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KP686-D8T7X-HDMQ8
    Windows Product Key Hash: qqt6kUxM7yW5toc+6+PHdNdh2os=
    Windows Product ID: 55274-645-2775716-23089
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {1E468403-002F-4778-A925-830F12D347C5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1E468403-002F-4778-A925-830F12D347C5}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HDMQ8</PKey><PID>55274-645-2775716-23089</PID><PIDType>1</PIDType><SID>S-1-5-21-1085031214-1409082233-725345543</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>GG003AA-ACJ SR5160IL</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20070718000000.000000+000</Date></BIOS><HWID>6BFB3C070184E06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/></GANotification></MachineData>   <Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65660</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1C3BD:Compaq Computer Corporation|1C4EE:Compaq Computer Corporation|1C4EE:Compaq Computer Corporation|13B72:GENUINE C&C INC|1C4EE:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

    Please tell me how to solve this problem

    Friday, July 24, 2009 4:23 PM


  • Hello tadepalli hema,

    Right now, your Compaq Presario computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  This VLK was generated by a pirating program known as a Key Generator program---this VLK was never issued by Microsoft therefore it is Invalid.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Your Compaq Presario computer most likely shipped from Compaq (HP) with a licensed installaton of Windows.  Please look on the computer for a Certificate of Authenticity (CoA), which if present will show the version and edition of Windows that is licensed to run on the computer.

    The solution is to back up or otherwise offload and safeguard your data, and then use the Compaq-supplied recovery solution to put the licensed Windows back onto your computer.  See the computer documentation or information on the Compaq/HP support site for how to use the supplied Recovery solution.  If you do not have the Recovery CD or Recovery Partition that probably came with the computer, please contact Compaq's tech support or customer service to inquire how to purchase a set of discs for you exact model of Compaq.

    See the How to Order Recovery Discs link at the support page for you exact model here:  http://h10025.www1.hp.com/ewfrf/wc/product?product=3443409&lc=en&cc=us&dlc=en&lang=en&cc=us

    If Compaq cannot assist you, perhaps this third-party site might have what you need:  http://www.restoredisks.com

    Your computer also has a problem with the installed Office 2007 Enterprise.  Refer to this section of the report:
    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    This shows that your installation of Office 2007 Enterprise is a Volume Licensing edition installed with a Blocked Product Key.  This means that the Product Key used to install Office on your computer belongs to another organization or business, and in cooperation with the rightful owner, Microsoft has blocked any further use.  If this comes as a surprise to you, please return to the place of purchase and demand that you be given genuine software or a refund.  In any case, you should uninstall the nongenuine Office suite from your computer.  If you purchased Office 2007 Enterprise thinking it was a legitimate retail product, you may want to have a look at the Office Genuine offer FAQ here:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en

    Let us know how you make out....

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, July 24, 2009 5:23 PM