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Winodws Genuine software problem

Question
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Ive installes windows Xp SP2 on my pc
Im getting this problem---This copy of windows did not pass genuine windows validation
and my computer desktop became black..
the following is the result of WGA diagonostic tool
Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8Cached Validation Code: N/A
Windows Product Key: *****-*****-KP686-D8T7X-HDMQ8
Windows Product Key Hash: qqt6kUxM7yW5toc+6+PHdNdh2os=
Windows Product ID: 55274-645-2775716-23089
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {1E468403-002F-4778-A925-830F12D347C5}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E468403-002F-4778-A925-830F12D347C5}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HDMQ8</PKey><PID>55274-645-2775716-23089</PID><PIDType>1</PIDType><SID>S-1-5-21-1085031214-1409082233-725345543</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>GG003AA-ACJ SR5160IL</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16</Version><SMBIOSVersion major="2" minor="4"/><Date>20070718000000.000000+000</Date></BIOS><HWID>6BFB3C070184E06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData> <Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65660</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1C3BD:Compaq Computer Corporation|1C4EE:Compaq Computer Corporation|1C4EE:Compaq Computer Corporation|13B72:GENUINE C&C INC|1C4EE:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A
Please tell me how to solve this problemFriday, July 24, 2009 4:23 PM
Answers
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Hello tadepalli hema,
Right now, your Compaq Presario computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2). This VLK was generated by a pirating program known as a Key Generator program---this VLK was never issued by Microsoft therefore it is Invalid.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
Your Compaq Presario computer most likely shipped from Compaq (HP) with a licensed installaton of Windows. Please look on the computer for a Certificate of Authenticity (CoA), which if present will show the version and edition of Windows that is licensed to run on the computer.
The solution is to back up or otherwise offload and safeguard your data, and then use the Compaq-supplied recovery solution to put the licensed Windows back onto your computer. See the computer documentation or information on the Compaq/HP support site for how to use the supplied Recovery solution. If you do not have the Recovery CD or Recovery Partition that probably came with the computer, please contact Compaq's tech support or customer service to inquire how to purchase a set of discs for you exact model of Compaq.
See the How to Order Recovery Discs link at the support page for you exact model here: http://h10025.www1.hp.com/ewfrf/wc/product?product=3443409&lc=en&cc=us&dlc=en&lang=en&cc=us
If Compaq cannot assist you, perhaps this third-party site might have what you need: http://www.restoredisks.com
Your computer also has a problem with the installed Office 2007 Enterprise. Refer to this section of the report:
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
This shows that your installation of Office 2007 Enterprise is a Volume Licensing edition installed with a Blocked Product Key. This means that the Product Key used to install Office on your computer belongs to another organization or business, and in cooperation with the rightful owner, Microsoft has blocked any further use. If this comes as a surprise to you, please return to the place of purchase and demand that you be given genuine software or a refund. In any case, you should uninstall the nongenuine Office suite from your computer. If you purchased Office 2007 Enterprise thinking it was a legitimate retail product, you may want to have a look at the Office Genuine offer FAQ here: http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=enLet us know how you make out....
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Proposed as answer by Darin Smith MS Monday, July 27, 2009 7:17 PM
- Marked as answer by Darin Smith MS Monday, July 27, 2009 8:19 PM
Friday, July 24, 2009 5:23 PM