My status has been "at risk" for months now because I cannot update my virus & spyware definitions. When I click on update -- nothing happens. If I go below -- under Protection Plus and try to click on update, it is greyed out, so I can't click on it.
When I try to visit the OneCare database update tool website, I get a "page load error" questioning whether I've typed the proper URL.
My son insists it's because we only have dial-up in this area and highspeed is needed for this. Could this be the problem?