locked
virus definitions update RRS feed

  • Question

  • My status has been "at risk" for months now because I cannot update my virus & spyware  definitions.  When I click on update  --  nothing happens.  If I go below  --  under Protection Plus and try to click on update, it is greyed out, so I can't click on it.

    When I try to visit the OneCare database update tool website, I get a "page load error" questioning whether I've typed the proper URL.

    My son insists it's because we only have dial-up in this area and highspeed is needed for this.  Could this be the problem?

    Thank you
    Sunday, November 2, 2008 5:50 PM

Answers