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Need to know what the deal is with this Windows is Genuine, wait, no this Windows is NOT Genuine. RRS feed

  • Question

  • This was NOT purchased from an auction site, but a BBB accredited Microsoft Certified Partner, and clean installed on (one) newly built machine.  It was Activated and Genuine 7 months ago, now it's not!?!


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-CGJ96-9MPWM-7B63K
    Windows Product Key Hash: vxs8PMUOGiY8gck34UIZN3iuAr8=
    Windows Product ID: 00426-070-0885957-86608
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {0EF7650E-0753-4F7F-9D10-664C96AA3322}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr_escrow.180330-1600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0EF7650E-0753-4F7F-9D10-664C96AA3322}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7B63K</PKey><PID>00426-070-0885957-86608</PID><PIDType>5</PIDType><SID>S-1-5-21-1011508901-3817063753-3611468666</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20150921000000.000000+000</Date></BIOS><HWID>39C73607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-070-088595-00-1033-7601.0000-2642017
    Installation ID: 006481673830426584253691785952864200437383396492441386
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7B63K
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 5/11/2018 3:08:04 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:11:2018 15:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAQAAAAAAAQABAAEAnOW48KQRDFzmt4rr/BTnIYspSIk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL 440BX   
      SRAT VMWARE MEMPLUG 
      WAET VMWARE VMW WAET
      HPET VMWARE VMW HPET
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD $PCITBL$

    Friday, May 11, 2018 8:21 PM

Answers

All replies

  • Unfortunately, your license for Windows 7 Ultimate is counterfeit.  Contact the seller and demand a refund.

    Carey Frisch

    Sunday, May 13, 2018 3:47 AM
    Moderator
  • You cannot install an OEM_SLP Key into VM.

    All VMs require a full license.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 28, 2018 10:35 AM
    Moderator
  • Thanks Noel,

    I believe I'm possibly getting to the bottom of this.

    In the diagnostic report I see the line "Windows License Type: Retail" does that indicate that the Window "Product" we received is Retail (but not necessarily the license key?)   And then also, is it the "OEM activation" data section at the bottom of the report what tells us that an OEM key (instead of a Retail key) was given to us for activation?

    Thanks again for your time.

    I'm trying to understand this better because we need to know how we can tell tell right away if we're getting ripped off. Since Windows activates (and said it's genuine) but then occasionally, typically months later, after the systems are off-site and in production use we get this message, it has been very frustrating. 

    -Dan



    DJ55

    Tuesday, May 29, 2018 3:19 PM
  • Sorry - my mistake! - I obviously read a different report as being yours!. :(

    However, the problem appears to be that the installed Key is one from an abused MSDN-type subscription account, in which case the following applies...

    The installed Product Key is an MSDN-type Subscriber-only Key Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so. 

    You need to claim an immediate refund from the vendor - do NOT accept the offer
    of a new key (all they are trying to do is to get past the 45-day claims window
    or avoid you sending the evidence of their crimes to the authorities)

    Please read the following posts.... .................................

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

    The pirates have got VERY good at this over the past few years, as the price of
    equipment for manufacturing the packages drops, and as factories open in less
    well-policed countries.

    see also this post....

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9

    Also - have a look at this video....

    http://www.youtube.com/watch?v=hzqNNiOM0cs     


    You may be able to get a complimentary copy of the OS from Microsoft
    - fill in the Counterfeit report here...

    http://www.microsoft.com/en-gb/howtotell/default.aspx



    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Marked as answer by DJ55 Monday, June 4, 2018 4:14 PM
    Tuesday, May 29, 2018 4:08 PM
    Moderator
  • Noel,

    So to clarify...

    1. I did get a Retail copy of windows!?

    2. But they gave me an abused MSDN subscription license key? (this is a MS Certified Partner Company)

    3. How can I tell? (now and in the future) So we don't get 6 months in before we find out it's a bad key?

    Thanks,

    -Dan



    DJ55

    Tuesday, May 29, 2018 4:29 PM
  • You can purchase genuine Microsoft Windows here: Examples

    Carey Frisch

    Saturday, June 2, 2018 8:28 PM
    Moderator