Modifying any field data on Account form and after clicking the "save/save&close button" its not functioning and does nothing on the record RRS feed

  • Question

  • Hi All,

    I am having an issue on a CRM 2011 deployment whereby a user cannot save a record (custom entity). They are able to edit and save the majority of the records for this custom entity but I've had instances where a few records for a few users that don't allow them to save any changes.

    There is no error message when they click on the save button. If we try to save the record with a required field empty, it also doesn't alert us that the field is mandatory and requires data. NOTHING happens.

    Can anyone help me in this issue.

    Warm Regards,


    Thursday, April 26, 2018 6:07 PM


  • I'd ask for help over here.




    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Thursday, April 26, 2018 9:09 PM