Outlook.com rejecting messages RRS feed

  • Question

  • Can someone PLEASE tell me how  I can get to Customers Services? All emails to an Hotmail address bounce back. When mail bounces back -What on earth am I to do as my server guy says it is an 'Hotmail issue' and they need to sort it out.

    This is what the fault 550 SC-002 (COL0-MC2-F14) says –

    Mail rejected by Outlook for policy reasons. The mail server IP connecting to Outlook has exhibited namespace mining behavior. If you are not an email/network admin please contact your Email/Internet Service Provider for help.

    • Split by Just Karl Wednesday, April 2, 2014 6:45 PM it's a completly different question
    Wednesday, April 2, 2014 6:38 PM


  • Hello,

    Your "server guy" is incorrect. Whoever takes care of your email servers needs to configure the servers properly.

    You could potential ask for further help in the Outlook.com forum on Microsoft Community.


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    Wednesday, April 2, 2014 6:48 PM