help RRS feed

  • Question

  • I don't now how to suscribe and I forgot my windows id
    Sunday, April 13, 2008 5:32 PM


  • If you have never activated a subscription, create a LiveID at http://account.live.com and then follow the path to subscribe by clicking the link in OneCare and subscribing with a retail key or by providing payment information.

    If you already have a subscription, but you don't recall the LiveID you used for your subscription and you are trying to activate a reinstall, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.


    If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2




    Monday, April 14, 2008 5:44 AM